Mark Meltser Email & Phone Number

Philadelphia, PA, US

Paris, France, FR

• Capgemini, one of the world’s largest Computer Services companies, acquired LiquidHub and incorporated them into their digital innovation and consulting global business line. As a senior director in their data.
• Lead the Advisory Services team which provides value-added consulting services including patient services hub, copay, and specialty pharmacy selection and contracting support, patient and data migration strategies when.
• Subject Matter Expert on implementing, managing, securing, and operationalizing a diverse set of data including customer, product, master data, EDI data, as well as finance and personal health information
• Implementation Manager for onboarding new clients and expand/enhance capabilities to coordinate resources, manage schedule, own principal client relationship during kickoff, development, and transition to operations.
• Spanned multiple clients nationwide as central point of escalation across diverse products and therapeutic areas for different Capgemini delivery teams and engagement managers
• Led clients to achieve maximum business value and insight from their data through development of key performance indicators, dashboards, advanced analytics, and key data extracts to their internal systems

Malvern, PA, US

• Core leader of IT department to establish department strategic goals and direction; develop budgets; manage vendors; and screen, recruit, and develop personnel
• Central business relationship manager for Finance, Sales/Marketing, Sales Operations, and related departments to gather business needs and translate to technical requirements, manage projects, and coordinate IT.
• Extensive collaboration enterprise wide including Finance, Sales/Marketing, HR, and Legal/Compliance to lead team and vendors in customer support, administration and maintenance on diverse corporate systems including.
• Directed cross-functional data team including external and internal ETL (Informatica), business intelligence reporting (MicroStrategy), and enterprise data warehouse (Oracle) teams and support personnel as well outside.
• Develop, maintain, and support separate SharePoint 2010 environments for corporate intranet, internal collaboration, and external partners
• Leverage SQL, PL/SQL, Java, JavaScript, are related skills to develop and support web enabled applications using Oracle tools (Application Express, BI Publisher, and others) for field Sales and support and external.

Wayne, PA, US

• As a Principal Architect specializing in Oracle technologies, worked at a number of clients simultaneously. Some of the featured industries include finance, healthcare with biotechnology and biopharmaceutical.
• Principal architect behind corporate intranet design and implementation. Client cases included converting from prior static HTML site of acquired company and starting from wireframes. Solutions leveraged Oracle Portal.
• Design and develop web based search portal for researching medical professionals and location in Master Data Management (MDM) system master data and submitting/routing change requests, target lists, and tactical.
• Design, implementation, and knowledge transfer of over 40 internal and external facing web-enabled database applications including energy savings calculator, contractor lookup, capital budget tracking/approval, motor.

Washington, DC, US

Spent 8 years on full-time duty with the Navy. After completing graduate school and the Navy’s nuclear training programs, served as an officer on a nuclear submarine leading a group of 9-11 technicians. Subsequently assigned as a Senior Instructor in the Mathematics Department at the United States Naval Academy during which also served as a visiting.

As a project manager and the lead technical assurance resource for this Oracle Partner middleware consulting company, principal duties included custom pre-engagement assessments, project management, system level testing and verification of adherence to business requirements, and customer management, and code development. System included the following.

Singapore, SG

• Key member of newly formed multi-discipline business group launched with IT, Product Group, and Customer/Technical Service resources to develop, design, and support customer facing self-service spare parts e-commerce.
• Lead vendor selection and became sole portal developer and customer support resource developing all content and assisting customers with account issues, problems uploading documents, etc.
• Collaborated with technical support resources to validate technical content of e-commerce site and ensure part metadata was accurate
• Launch of sites led to greater than 10% reduction in customer service call volume and over 20% reduction in non-technical (tracking numbers, shipping status, etc.) calls within first year

Singapore, SG

• Selected as the Marketing Product Manager for the development and launch of the next generation gold wire bonder, an extremely precise and high speed machine designed to complete wiring internal to complex integrated.
• Developed business requirement specifications document including business justification behind desired performance, precision, and cost goals. Also drafted the engineering response to the business requirements.
• First marketing lead to be embedded in engineering development group for closer collaboration
• Enterprise product manager worldwide – lead weekly video calls to align worldwide development and business resources; drafted initial product literature including customer facing specification, web page, data sheet.
• Recruited customers, lead on-site alpha and beta phase testing in US and Asia, compiled and presented all testing data resulting in >$10 million initial purchase order off the alpha test machines before the product was.
• Engaged with key customers worldwide to demonstrate performance and successfully transitioned machine into full production in US. Transitioned production line to new manufacturing plant in Singapore before turning.

Bachelor’S Degree, Electrical Engineering

Master’S Degree, Nuclear Engineering