Michael Mercado Email & Phone Number

North De Land, FL, US

Menlo Park, California, US

Milton, Queensland, AU

Took over and led an in-progress Oracle Cloud ERP implementation of Financials, Supply Chain, Human Capital Management, and Enterprise Performance Management with significant and complex technical integrations with numerous Laboratory Information Management (LIMS) systems and Payroll and Banking providers for the United States and Australia. I led the PMO.

Miami, Florida, US

Oracle Cloud Financials Implementation experience to manage large and complex, multi-pillar Cloud implementation projects. In addition to managing ongoing implementation projects, I lead the development of internal project management IP using Smartsheet. With the help of my project teams, we developed complex apps using Smartsheet that enabled better.

Atlanta, Georgia, US

After having seen the entire software development lifecycle from the perspective of a major Cloud ISV, I pursued this opportunity to gain experience the perspective of the ERP software customer’s management. My role was in supervision of the HD Supply’s Financials IT team, management of contracting with IT server providers, and serve the primary face of IT.

In this role, I served as the Chief cloud and Industry solution architect for all Oracle ERP Financials, Projects, and HCM solutions in the group. My work required close collaboration with Oracle sales, sales consulting, product marketing, legal, product strategy, and product development to scope the solution, plan the development project, produce budgets.

• Key architect in the development of Oracle Accelerators (OA) and Oracle Business Accelerators (OBA) rapid implementation solutions and the design of the core financial, organizational, and HRMS elements.
• Designed the first question-based automated setup wizard for OBAs and worked with tech team to test and deliver the finished setup wizard for use in implementation projects by Oracle Consultants and Partners.
• Developed and delivered training to Oracle partners in the United States, Mexico, Brazil, and Colombia.

• Responsible for implementation of Oracle Financials applications (GL, AR, AP, FA, Expenses, and Cash Management) at ten different clients across the United States.
• Developed a rapid ERP implementation approach that compressed implementation project timelines from 6-9 months to 2-3 months, resulting in increased application license sales for Oracle and lower TCO for clients.
• Rescued three failing partner implementation projects, restoring the clients’ confidence in Oracle and saving these clients millions of dollars in potential sunk costs.

• Provided premium level technical support for Oracle EBS Financials (GL, FA, AR) and HRMS applications.
• Case resolution required research, test cases, and code and data examination to diagnose complex issues.
• Documented defects for product development and wrote SQL and PL/SQL scripts to correct data errors.
• Team leader and editor/publisher of knowledge base articles for internal and external consumption.

• Developed a client-server participant billing system for a large municipal power agency in Georgia.
• Maintained a complex nuclear fuel cost amortization and allocation system for a municipal power agency.
• Conducted utility rate studies and wrote proposals for utility service rates for electric, gas, and water/wastewater utilities throughout the Southeastern United States.
• Analyzed demographic and economic data to create an econometric forecast and budget projections in planning for future commodity supply contract requirements for the largest municipal gas supplier in Florida.

Business

Bachelor'S Degree, Accounting And Finance