From Project Plan through Execution, Delivery to Live Operations of web and mobile applications, managed varied application development with a focus on dispatch software encompassing time tracking, finance, payroll, reporting, field operations workflow, geolocation, notification systems, warehouse procurement, user and customer management, payment systems, and audit history. Varied projects also include bank promotional fitness tracker, AI-aware pregnancy concierge, charitable event donation solutions, and company-wide project management overhaul.

Company Overview:Springbig leads the North American cannabis market in marketing solutions and business intelligence. Ranked in the Inc. Top 100, we've achieved a remarkable 5500% revenue growth over the past three years.Role and Responsibilities:As a coordinator focused on enterprise portfolio customers, I managed cross-functional teams to deliver high-impact projects. My responsibilities included:- Defining project requirements, roadmaps, budgets, and contracts- Overseeing development and managing customer expectations- Leading initiatives for messaging, point-of-sale/ecommerce integrations, custom platform features, mobile applications, and departmental projects- Streamlining work streams for improved efficiency and effectivenessKey Achievements:- Fostered trust and collaboration between clients, development teams, and customer support through transparent communication- Developed and maintained intuitive workflow management systems- Provided real-time project status updates via comprehensive status reports and dynamic project dashboards

Genvid Technologies enable audiences to interact over streaming platforms. Serving as both Project and Product Manager, I rapidly launched several product, technology tutorials, and prototypes demonstrating Genvid engaging audiences in new ways never before possible. In parallel, served as acting Live Ops Manager, building NOC and DevOps teams. Revived and streamlined multiple Agile projects as Scrum Master.

Zwift is an industry-leading publisher of interactive exercise and training SaaS for both runners and cyclists. Players participate using physical power-measurement peripherals to precisely propel themselves through realistic and fantasy worlds. Zwift is also a critical training tool for enthusiasts and professional competitors.I launched project management methodologies and tools supporting interconnected product teams, maintained development portfolio, refined and organized product backlogs, and worked daily with internationally distributed development teams for game platforms, server technologies, ecommerce, peripheral integrations, and more. I grew QA and brought to life a new vision of quality encompassing embedded, manual, physical, and automated test areas utilizing proprietary test tools and specialized facilities.

Aeria Games is a leading developer and publisher of games for PCs, browsers, tablets, and smartphones in nine different languages and in more than 30 countries. Aeria Games has been a leading destination for free-to-play online multiplayer games.Charged with the project management of several HTML5-based titles, I support product and development teams, ensuring the timely development, test, and submission of live-operations free-to-play, massively-multiplayer, mobile card-battle games, 1st party submission, and the launch of scheduled in-game events, establishing predictable revenue.

Audyssey Labs is the crucible of innovation in audio technology, developing automated equalization and calibration solutions for professional and consumer products. Audyssey EQ, MultEQ, Dynamic EQ, and Dynamic Volume, are just some of Audyssey’s key offerings. I worked with internal/external development, vendors, and our partners to plan, schedule, cost, develop, and integrate Audyssey technologies into products. I established and managed the testing and approval criteria of software, firmware, and hardware projects. Additionally, I crafted the processes and led regulatory compliance for products into international markets including our own flagship Audyssey branded products.

•Managed all skill-with-prizes-enabled games and their internal and external development teams•Oversaw production, design, engineering, and creative, and installed on-demand quality assurance•Managed off-shore porting, from reference to hundreds of devices throughout the Americas and Europe•Guided licensor communication and adherence to brand, submission, and approvals

Pitched and produced mobile titles for top game publishers utilizing entirely external development. Solely responsible for client relationships, budgets and schedules, pitch, design, development, test, and launch. Credits include EA Sports’ Tiger Woods Golf, Def Jam Records’ Ce-Lo, Universal’s Gladiator, Top Spin Tennis, and Univision’s Running of the Bulls.

•Producer for Black Label Games brand; oversaw design, schedules/milestones, budgets, and focus tests•Supported marketing, operations, and executives in order to publish games to global markets•Liaised Universal Theatrical, Marketing, and Games Divisions. Led Universal’s Best Practices committee through IP selection and platform consideration, to contract•Led studio in initial XBox Live training, knowledge base, technical guidelines, feature implementation, and submission

Managed EA Sports NBA Live and NCAA March Madness franchise development. Grew multiple development teams, projects, and platforms concurrently. Organized, directed, and mentored over 40 engineers, artists, and support staff. Efficiently created UI/UX design and ensured NBA and/or publisher approval for all game aspects including team logos, rosters, stadiums, player likeness, rules, music, and voiceover. This work directly enabled the creation of the hit NBA Street franchise.

Contract administrator for PwC & FAA’s Y2K upgrade program for all globally owned systems. Initiated and managed services for web systems databases, design, data entry, transcription services, national teleconference minutes, and quality assurance.

Assisted producers with game design, script, animation, art, schedule, testing, marketing materials, game manuals, 1st-party submission, motion capture & green-screen shoot assist, QA bug tracking & managementProjects: Mortal Kombat I & II, The Simpsons: Virtual Bart, Itchy & Scratchy, Spider-man: Maximum Carnage, Todd McFarlane’s Spawn, Justice League Task Force, Scooby Doo Mysteries, Warlock, Stargate, Darius Gaiden, Bubble Bobble, Foreman ‘For Real’ Boxing, Impact Racing, Striker Soccer, NFL Quarterback Club, Frank Thomas ‘Big Hurt’ Baseball, Porky Pig’s Haunted Holiday: SNES, Genesis, Game Boy Adv, Game Gear, Lynx, 32X, Jaguar