Matt Meserve Email & Phone Number

Temecula, Ca, Us

Greater San Diego Area

Greater Denver Area

Network Administration• Assist with managing up to 70 Windows servers.• Create/install new servers as necessary using VMware.• Monitor backups and snapshot replication.• Manage AD users/groups and Exchange mailboxes as well as share/NTFS permissions and application access.• Monitor all SQL databases, jobs and maintenance plans.• Support Development Team and restore DBs as necessary into Test and Dev environments.• Administer file, print, SQL, Active Directory servers.• Responsible for proper documentation of SAS70 and SOC compliance.Desktop Support• Support users in two offices as well as remote users covering all levels of management regarding application training and hardware/software troubleshooting by phone and in person.• Support upgraded and troubleshot all computers, tablets, cell phones, printers.Software Support• Manage CRM database software and acted as liaison between users and 3rd party software vendor, coordinating bug fixes and implementing software changes.• Manage and monitor company BI solution, QlikView, maintaining document reload schedules and replaced documents as needed.• Execute all company website content updates as needed.

Greater Denver Area

Network Administration• Installed and monitored all firewalls, and switches in 6 offices across Denver.• Installed and managed all wireless networks throughout the company.• Created and maintained network documentation including layout, device location and configuration.• Managed and monitored all software license usage and compliance.• Managed phone system and coordinated repairs and upgrades as necessary.• Acted as single point of contact for ISP and phone vendors.Server/Workstation Administration• Managed Windows NT, 2000, and 2003 servers.• Migrated users accounts, network services, applications, and data from a Windows 2000 domain to a Windows 2003 domain.• Created and managed server shares, permissions, user groups, and group policies.• Examined server and workstation log files as needed and researched anomalies.• Applied software service packs and updates to servers and workstations as needed.• Developed server backup strategy and was responsible for all backups and restores.Technical Support/Help Desk• Supported all levels of management with application training and hardware/software troubleshooting by phone and in person.

Bachelor’S Degree, Computer Systems Networking And Telecommunications

Associate'S Degree, Accounting