Michael Macharia

Michael Macharia Email and Phone Number

IT Support | Server & Database Administration| Product Adoption | User Training| Customer Success| App testing @
Michael Macharia's Location
Nairobi County, Kenya, Kenya
About Michael Macharia

Passionate IT Support Specialist motivated by the desire to help people work seamlessly with technology devices. Three years of experience in customer support, training, software testing, and project management. Skilled in Networking, Programming, Servers, and Database Administration. I have a background in IT having graduated with a BSc. Computer Science & Technology from Maseno University, Kenya.

Michael Macharia's Current Company Details
Freelance

Freelance

IT Support | Server & Database Administration| Product Adoption | User Training| Customer Success| App testing
Michael Macharia Work Experience Details
  • Freelance
    It Support Specialist
    Freelance Jul 2020 - Present
    Nairobi, Kenya
  • Buymore
    Product Adoption And Customer Success Lead
    Buymore Oct 2018 - Jul 2020
    Nairobi, Kenya
    Role: • Meet customers to understand their product requirements.• Analyze client-specified problems with developers to develop software solutions that fulfill operational requirements.• Track programmers backlog and ensure they meet deadlines.• Set prioritization of module testing.• Oversee teamwork and assign different testing tasks to my teammates.• Support product rollouts.• Train customers on how to use our products. • Support customers physically or virtually after product rollout.
  • Ict Authority
    Pdtp Cohort Iii Intern
    Ict Authority Apr 2018 - Oct 2018
  • Independent Electoral And Boundaries Commission, Iebc
    Information Technology Officer
    Independent Electoral And Boundaries Commission, Iebc Jan 2016 - Sep 2017
    Nairobi Kenya
    • Voter verification, validation and update of voter’s data.• Generation of register of registered voters. • Database administration.• Troubleshooting and resolving of network issues.

Michael Macharia Education Details

  • Maseno University
    Bsc. Computer Science And Technology
  • African Advanced Level Telecommunication Institute (Afralti)
    African Advanced Level Telecommunication Institute (Afralti)
    Ccna

Frequently Asked Questions about Michael Macharia

What company does Michael Macharia work for?

Michael Macharia works for Freelance

What is Michael Macharia's role at the current company?

Michael Macharia's current role is IT Support | Server & Database Administration| Product Adoption | User Training| Customer Success| App testing.

What schools did Michael Macharia attend?

Michael Macharia attended Maseno University, African Advanced Level Telecommunication Institute (Afralti).

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