Mike Holliday

Mike Holliday Email and Phone Number

Head of Internet Services, Americas and Europe Regions @ Tata Communications
Warren, NJ, US
Mike Holliday's Location
Warren, New Jersey, United States, United States
Mike Holliday's Contact Details

Mike Holliday personal email

About Mike Holliday

I started in telecom product management for the developmental opportunity, and stayed in product management for the challenge of solving customer problems - whether they're global enterprises, wholesale/carrier or public sector. I've been entrusted with managing and growing strategic product families generating over $750m in annual revenue, as well as launching new services starting from scratch. I've even had the unique challenge of shutting down an established legacy service platform and managing the migration of the entire customer base to a new service - all while upselling and growing the business in the process.Coaching individual product managers, and mentoring and developing junior managers, has been an added bonus. I've been lucky to work with some great people, constantly learn, have a bunch of really cool (and a few challenging) work experiences, and hopefully delight some customers along the way.

Mike Holliday's Current Company Details
Tata Communications

Tata Communications

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Head of Internet Services, Americas and Europe Regions
Warren, NJ, US
Website:
tatacommunications.com
Employees:
16831
Mike Holliday Work Experience Details
  • Tata Communications
    Head Of Internet Services, Americas And Europe Regions
    Tata Communications
    Warren, Nj, Us
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  • Netmavens
    Executive Consultant, Product Management & Sales Enablement
    Netmavens Mar 2024 - Present
    Key Accomplishment: Delivered strategic product leadership to international facilities-based telecom carrier.* Strategized and implemented pricing and go-to-market improvements for Internet and Ethernet services.* Guided Legal and Operations teams in exercises to revise and update MSA, SLAs and related processes.* Analyzed network traffic flows and guided Engineering and Sales teams in addressing strategic opportunities.* Developed and delivered service training to Sales personnel.
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  • Dynamic Applications Limited
    Advisory Board Member
    Dynamic Applications Limited Aug 2023 - Present
    Executive advisor to Founder/CEO of telecom ordering application startup.* Counseled Founder/CEO in business planning, forecasting, product ideation and marketing activities.* Facilitated introductions to key contacts at potential customers and partners.
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  • Tata Communications
    Head Of Internet Services, Americas & Europe Regions
    Tata Communications Apr 2021 - Mar 2024
    Mumbai, Maharashtra, In
    Key Accomplishment: Reduced customer churn and implemented strategies to accelerate revenue growth.* Group lead for Americas and Europe IP Services Product Management.* Stabilized product revenue decline FY’22-‘23 and returned to projected 3% positive growth FY’24.* Analyzed market trends and optimized go-to-market approach, including pricing, campaigns and collateral.* Engaged with Sales teams to support customer management and improve deal closure rates by 20%.* Translated corporate strategic goals into tactical objectives and defined product roadmap.* Issued feature requirements and coordinated Engineering and Development efforts for product improvements.* Coordinated cross-product activities with Media Services, Public/Private Cloud and Voice Services.* Partnered with Engineering on peering strategy, network upgrades and next-generation platform design.
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  • Xchangepoint
    Head Of Product (Pre-Startup)
    Xchangepoint Jan 2020 - Mar 2021
    Key Accomplishment: Defined services and support models for fintech B2B IaaS startup concept.* Founding member of fintech IaaS start-up company focusing on optimizing B2B interconnection, through flattened supplier model offering Extranet communities, Virtual Private Line and secured Internet connectivity.* Analyzed market trends and competitive landscape, defined product offerings, and developed forecasts, financial models and investment requirements in preparation for funding proposals and investor reviews.* Defined engineering requirements, marketing guidelines and overall product roadmap.* Created marketing collateral including articles, web content and introductory video script/storyboard.
  • Gtt
    Sr. Director, Ip & Wan Services
    Gtt Oct 2017 - Oct 2019
    Arlington, Virginia, Us
    Key Accomplishment: Integrated multiple acquired service platforms to optimize for growth.* Senior Director of Product Management for global IP and WAN Services for top-5 global Tier I ISP.* Drove steady 5% annual revenue growth, delivering over $750m across portfolio (~55% total GTT revenue).* Portfolio included IP Transit and Dedicated Internet Access (DIA), MPLS/VPLS WAN, Ethernet Virtual Private Line and Cloud Connect offerings.* Redefined complete WAN Services family, with new product descriptions, marketing documents and collateral.* Led sustained growth efforts through customer acquisition and integration of GTT-acquired networks.* Partnered with SD-WAN and Cloud Services product teams to implement cross-product campaigns and complementary development activities.
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  • Gtt
    Sr. Director, Optical & Low Latency Transport Services
    Gtt Feb 2017 - Aug 2018
    Arlington, Virginia, Us
    Key Accomplishment: Launched Optical and Low Latency Services portfolio acquired from Hibernia Networks.* Senior Director of Product Management for global optical services, including GTT Express Ultra Low Latency and transport Wavelength services and fixed-route Ethernet Direct service.* Partnered with Sales to manage retention and upsell of existing Hibernia accounts, resulting in 8% net growth.* P&L ownership and management of multiple product lines across wholesale, algorithmic trading and traditional financial markets, and web-centric enterprise sectors.* Reworked legacy Hibernia product documentation, schedules and workflows into GTT structures.* Rolled-out to global Sales and Customer Support teams within 3 months post-acquisition.
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  • Gtt
    Director, Ip & Ethernet Services (Hibernia Networks)
    Gtt Jan 2016 - Feb 2017
    Arlington, Virginia, Us
    Key Accomplishment: Refreshed product wrap-around to improve scale to the market.* Director of Product Management for global IP and Ethernet Services for Hibernia Networks.* Portfolio included IP Transit, EtherReach WAN and EtherReach cloud-access offerings.* Rationalized multiple Ethernet Service offerings into a single cohesive service family, updated collateral and documentation and relaunched to Sales.* Updated IP Services supporting documentation, including SLAs, collateral, pricing, training and support processes.
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  • Verizon
    Group Manager, Metro Ethernet & Core Data Services
    Verizon Jun 2013 - Dec 2015
    Basking Ridge, Nj, Us
    Key Accomplishment: Revitalized stagnant Metro Ethernet Service and slowed revenue attrition.* Group Manager for product teams supporting Metro Ethernet Services (Domestic U.S.; Ethernet-LAN (E-LAN) and Ethernet Virtual Private Line (E-VPL)) and Global Core Data (SONET, Private Line and TDM) offerings.* Reduced annual attrition on $500M revenue base from 6% in 2013 to 2% for 2015.* Refreshed pricing and product collateral to improve responsiveness to the market.* Introduced proactive approach to customer negotiations and contract renewals.
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  • Ipc Systems, Inc.
    Director, Network Services Product Management
    Ipc Systems, Inc. Jan 2012 - Jun 2013
    Jersey City, New Jersey, Us
    Key Accomplishment: Productized and launched Managed VPN (MPLS WAN) Service.* Director of Product Management group within the global Network Services organization, with P&L ownership of Managed VPN Services and secondary leadership of Direct Connect Service.* Launched new service type globally, attaining $300K ACV within first 3 months.* Defined new service type, including features, technical requirements, commercial and support models.* Implemented network, systems and process development and successfully launched globally.* Overhauled Master Agreement and Service Schedules structures, reducing negotiation time by 10%.
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  • Global Crossing Ltd.
    Director, Commercial Development & Negotiation
    Global Crossing Ltd. May 2008 - Dec 2011
    Key Accomplishment: Introduced new Commercial Negotiation function across all verticals.* Director of commercial and contractual negotiations group for Enterprise, Carrier and Agent channels, encompassing Data, Voice and Conferencing products.* Negotiated 350+ agreements and amendments securing over $500m in TCV.* Developed operating processes and parameters with Product, Legal, Finance and Operations.* Staffed, trained and led team of Commercial Development Managers.* Reduced negotiation cycle times by 30% while lessening Product and Legal involvement.
  • Global Crossing Ltd.
    Senior Product Manager, Global Ip Services
    Global Crossing Ltd. May 2001 - Apr 2008
    Key Accomplishment: Senior product manager within the Global IP Services organization, with P&L ownership and management of multiple data network product lines including Internet and Private WAN services.* Lead Product Manager for Internet Access Services, overseeing 70% Internet Access Services revenue growth 2006-2007 to $250m+ * Supported nearly 400% increase in network traffic, far outpacing industry trends despite hyper-competitive market. * Partnered with Engineering and Operations to manage network stability and growth through Chapter 11 proceedings.* Responsibilities included coaching and mentoring of junior product managers.

Mike Holliday Skills

Leadership Product Marketing Solution Selling Planning Strategic Partnerships Sales Networking Forecasting Telecommunications Business Development Communication Negotiation Vendor Management Competitive Analysis Process Improvement Strategic Planning Strategy Ethernet Business Planning Budgeting Managed Services P&l Management Marketing Product Strategy Cross Functional Team Leadership Training Product Management Sla Enterprise Software Contract Negotiation Project Planning Internet Protocol Management Product Development Coaching Problem Solving Mergers And Acquisitions Cloud Computing Integration Analysis Pricing Planning Budgeting And Forecasting

Mike Holliday Education Details

  • University Of Pennsylvania
    University Of Pennsylvania
    European History

Frequently Asked Questions about Mike Holliday

What company does Mike Holliday work for?

Mike Holliday works for Tata Communications

What is Mike Holliday's role at the current company?

Mike Holliday's current role is Head of Internet Services, Americas and Europe Regions.

What is Mike Holliday's email address?

Mike Holliday's email address is mi****@****ail.com

What is Mike Holliday's direct phone number?

Mike Holliday's direct phone number is +190867*****

What schools did Mike Holliday attend?

Mike Holliday attended University Of Pennsylvania.

What skills is Mike Holliday known for?

Mike Holliday has skills like Leadership, Product Marketing, Solution Selling, Planning, Strategic Partnerships, Sales, Networking, Forecasting, Telecommunications, Business Development, Communication, Negotiation.

Who are Mike Holliday's colleagues?

Mike Holliday's colleagues are Ravi Gautam, Kanchana Devi, Sakshi Yadav, Rahul Gupta, Avinash Mishra, Rani Deshmukh, Sanjay Mahadik.

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