Marietta Mikrouli Email & Phone Number

Greece

Athens, Attiki, Greece

Member of Engagement & Experience competence centre's Product team.Responsibilities:- Manage a diverse portfolio of business solutions through their entire lifecycle - from conception to delivery. Solutions under responsibility focus on enabling telco customer care, sales, marketing and campaigns teams to support subscribers and gain market share.- Gather.

Greece

- Work with ~15 engineers from multiple agile teams to optimize teams and individuals to deliver the best quality software that furthers company goals- Responsible for the quality of the Next Generation Emergency Services 911 Solutions (PSAP, ESInet), from Solution Test architecture to end-user quality- Provide guidelines on the Test Strategy of the NG911.

Support the Solution Test team responsible for the NG911 Solution testing, working in the Agile framework (team's capacity varies, depending on project needs from 3 to 10 team members):- Facilitate Scrum ceremonies/ meetings and NG911 Solution Testing demonstrations.- Communicate the requirements/updates with involved departments/teams, including 3rd party.

- Lead the efforts to resolve lingering performance issues reported on customers.- Design, plan and execute the test strategy, regarding product's (OSV) new features and performance. Automate regression tests. Tools used: Test Suite Manager, Jenkins, Python.- Deliver thorough QA testing reports that determined product quality and release readiness..

Develop and maintain tests, understanding performance from a customer impact perspective and maintain a deep understanding of dynamic and evolving nature of Unified Communications' and applications' (facade server, google fusion/gapps) delivery. Provide in-depth analysis on massive amounts of data, help identify/ investigate performance problems, verify.

Siebel Customization (Development, Deployment, Support) and AdministrationMain Projects:- Siebel 8.1 CRM (with BEA Integration), GLOBUL S.A., Bulgaria (SFA, Campaign Management, PRM)- Siebel 7.8 CRM, WIND-Tellas Integration, WIND Hellas, Greece (Customer & Order Submission)

Responsible for identifying and implementing effective sourcing strategies to attract the best-qualified professional applicant. Also responsible for client and candidate management, business development and account management. Handling all aspects of the recruiting process including screening, candidate approach, interviewing and recommending short listed.

Msc, Management And Economics In Telecommunication Networks

Bachelor Of Science (Bs), Informatics And Telecommunications