Mike M. Email & Phone Number

Brea, Ca, Us

Wood Dale, Illinois, Us

o Managing program and roadmap to implement NetSuite ERP system across the entire distribution side of the enterprise o Presenting project portfolio deck to C-Level Executive Management team on monthly basis, updating on the performance of major IT projects and initiativeso Implemented Epicor E10 into main US manufacturing location, revamping order to cash, procure to pay and record to report processes using agile methodologieso Leading a team of business analysts, project managers, data analysts and developers working on the modernization of enterprise systems, migrating the systems to a cloud infrastructure and improving business processeso Managed full ERP implementation of NetSuite for India business unit: creating & updating project cost and schedule plan, spearheading development efforts, leading User Acceptance Testing phase, interfacing with Executive Steering committee on project status, and providing post-go live support to India business team

Wood Dale, Illinois, Us

o Managed technical implementation of new NetSuite cloud ERP & eCommerce web site to create a new business channel for Optimaso Worked with Merchandizing Director in November 2017 on launching 20,000+ products on company web store, complete with product attribute data, vendor information, imagery/content & categorizationo Spearheaded three EDI implementations, automating 90% of all web orders. Implementation included gathering document requirements to pass between internal and external systems, quality assurance testing, and scheduling jobs to automatically import/export order datao Oversaw product data maintenance and merchandizing on company websiteo Managed internal developers to create Python scripts for extracting the latest costing, pricing and inventory data from internal and external systems

Carlsbad, California, Us

o Technical manager and support representative for SugarCRM platform, servicing over 100 users in the US, Canada and UK, as well as managing an annual budget of $150,000o Finalized discovery phase and requirements gathering for onboarding the Asia Pacific region of the business to our CRM platform for use on the direct to consumer and wholesale businesso Managed proof of concept effort for onboarding 100 combined credit and sales users to CRM solution across 3 regionso Gathered requirements and analyzing the LOE for a potential migration to the Salesforce CRM platform & ecosystem as well as Microsoft Dynamics CRM platformo Oversaw development of data analytics ecosystem via data feeds from 9 different internal and external systems in order to calculate key performance indicators o Project manager for a code refactoring initiative to revamp 8 global eCommerce & campaign websites from a performance and auditing perspectiveo Managed technical support of 5 third party partnerships for company’s eCommerce platform as well as executed global rollout plan for implementing features to additional regionso Maintained a high-level strategic roadmap and project plan for Direct to Consumer Business, presenting to DTC leadership team on a weekly basiso Manage IT operations & support of taylormadegolf.com, overseeing an external team of 3 developers and 2 Quality Assurance analysts

Carlsbad, California, Us

o IT Analyst managing CRM, Data Analytics and eCommerce systems & projectso Managed transition of US and UK Call Centers to a uniform Customer Relationship Management system. Project completed ahead of schedule and under budget by 15%o IT Department liaison for TaylorMade 3.0 initiative. Initiative’s focus was to foster innovation within the company, working closely with the executive management team to develop the company’s strategy & direction over the next 5-7 yearso Subject matter expert in the implementation of 8 global eCommerce & campaign websites as well as created automated data feeds to pull clickstream, consumer & revenue data to internal databases for analyses

Carlsbad, California, Us

-Hired as the IT eBusiness Analyst intern & worked on the Consumer Applications team-Provided support and assisted the implementation of global eCommerce websites-Oversaw the migration of company static websites to a new SaaS hosting provider-Established business-facing reporting standards for company-wide distribution

Herzogenaurach, Bavaria, De

o Selected from global pool of candidates for 3 month assignment in adidas Headquarters in Herzogenarauch, Germanyo Assignment responsibility was to develop strategies for improved knowledge sharing & retention on behalf of the Brand (Footwear) Operations division, interface with executive-level stakeholders weekly to provide status updateso Conclusion of assignment delivered 2 working prototypes and pilot programs to be rolled out company-wide over the next 2-3 years