Michael Miller Email & Phone Number

Dacula, Ga, Us

Lawrenceville, Georgia, United States

• Oversee the daily operations of concession stands, including opening and closing procedures, to ensure efficient customer service.• Manage inventory levels, including ordering supplies and food items, to maintain stock and prevent shortages or excess.• Hire, train, and supervise concession staff, ensuring they are well-informed about products, hygiene standards, and customer service practices.• Implement and enforce health and safety regulations to ensure a safe working… Show more • Oversee the daily operations of concession stands, including opening and closing procedures, to ensure efficient customer service.• Manage inventory levels, including ordering supplies and food items, to maintain stock and prevent shortages or excess.• Hire, train, and supervise concession staff, ensuring they are well-informed about products, hygiene standards, and customer service practices.• Implement and enforce health and safety regulations to ensure a safe working environment and compliance with local health codes.• Develop and execute marketing strategies to promote concession stands, including special promotions, discounts, and new product introductions.• Ensure all staff is following health and sanitation standards set forth by Levy Restaurants and the local health department. Show less

Atlanta, Georgia, United States

Abstract telecommunication leases and amendments and enter updated information into the enterprise database.Reconcile and process back rent payments. Determine monthly and annual rent streams and escalators for the leases. Audit existing leases within the enterprise database to verify accuracy.

Atlanta Metropolitan Area

• Interpret and understand VZW policies and procedures and effectively communicate them to third-party vendors. • Establish and maintain working relationships with clients and/or landlords. Team Lead including providing workflow direction to co-workers and providing account supervision. • Ensure data integrity and accuracy by performing quality control reviews of work completed by team members. • Identify and resolve network-critical or site-critical issues requiring immediate… Show more • Interpret and understand VZW policies and procedures and effectively communicate them to third-party vendors. • Establish and maintain working relationships with clients and/or landlords. Team Lead including providing workflow direction to co-workers and providing account supervision. • Ensure data integrity and accuracy by performing quality control reviews of work completed by team members. • Identify and resolve network-critical or site-critical issues requiring immediate escalation to the Network leadership team.• Successfully negotiate and work with all types of Landlords and their agents to preserve the Company’s rights and meet the Company’s contractual and regulatory obligations. Show less

Atlanta Metropolitan Area

• Resolve critical issues for clients by researching and gathering information about payment transactions, lease terms, and other relevant items. • Establish and maintain working relationships with clients and/or landlords. Team Lead including providing workflow direction to co-workers and providing account supervision. • Ensure data integrity and accuracy by performing quality control reviews of work completed by team members. Prepare lease abstracts and edits them for accuracy… Show more • Resolve critical issues for clients by researching and gathering information about payment transactions, lease terms, and other relevant items. • Establish and maintain working relationships with clients and/or landlords. Team Lead including providing workflow direction to co-workers and providing account supervision. • Ensure data integrity and accuracy by performing quality control reviews of work completed by team members. Prepare lease abstracts and edits them for accuracy. • Prepare export files and sends them to accounting for payables processing. Prepares invoices for subtenants, reconciles subtenant accounts, reviews incoming invoices for errors/accuracy with lease documents, and ensures correct coding. • Review profit center reports for accuracy. Prepares and distributes periodic and ad hoc reports in a timely, accurate manner. • Design reports utilizing various report writers, Excel, Word, Project Management Office, and/or Access. Reviews standard reports prepared by team members for accuracy. • Developed the ERP Strategic Implementation Methodology and PMO for technology initiatives. • Advisor to PMO for Program Management Process, procedures, and reporting.• Create and maintains client lease files ensuring they contain current, accurate information. Serve as a member of a transition team, if needed, to get a new account set up and operating quickly and efficiently. • Cross-check and review the work of peers to ensure the quality and accuracy of data. Show less

Cumming, Georgia, United States

Athens, Ga

• Work with large financial institutions to migrate key applications and services• Track projects effectively, keep customers on track using provided online modules and tracking systems• Work with multiple internal and external teams to get issues resolved• Manage several complex activities simultaneously with multiple customers• Understand internal influences in the organization• Understand what's important to the project and priorities

Atlanta Metropolitan Area

• Participate in project design meetings and propose improvements if necessary• Evaluate potential problems and technical hitches and develop solutions• Plan and manage team goals, project schedules, and new information• Supervise current projects and coordinate all team members to keep workflow on track• Manage project-related paperwork by ensuring all necessary materials are current, properly filed, and stored• Direct project correspondences by preparing and reviewing… Show more • Participate in project design meetings and propose improvements if necessary• Evaluate potential problems and technical hitches and develop solutions• Plan and manage team goals, project schedules, and new information• Supervise current projects and coordinate all team members to keep workflow on track• Manage project-related paperwork by ensuring all necessary materials are current, properly filed, and stored• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes, and emails• Communicate with clients to identify and define project requirements, scope, and objectives• Adhere to budget by monitoring expenses and implementing cost-saving measures• Highly proficient in MS Suite (Word, Excel, Macros, Excel Graphics, PowerPoint, Visio, and Project) Show less

Greater Atlanta Area

Personally, prepare and complete all necessary zoning applications and produce high-quality documentation including written site descriptions, justifications, plans, and photo simulations. Execute neighborhood meeting presentations and monitor public hearings. Foster strong relationships with engineering construction team members to ensure adherence to client standards and regulatory protocols.Key Contributions:- Successfully completed site identification packages and led A&E site… Show more Personally, prepare and complete all necessary zoning applications and produce high-quality documentation including written site descriptions, justifications, plans, and photo simulations. Execute neighborhood meeting presentations and monitor public hearings. Foster strong relationships with engineering construction team members to ensure adherence to client standards and regulatory protocols.Key Contributions:- Successfully completed site identification packages and led A&E site design walks to improve project management activities.- Achieved restructuring and amendment of site acquisition tracker to be applicable to all departments.- Effectively negotiated leases, amendments, and easement agreements with property owners- Improved regulatory compliance and team performance plans. Show less

United States

• Complete all necessary zoning acquisition applications and produce high-quality documentation including written site descriptions, justifications, plans, and photo simulations. • Execute neighborhood meeting presentations and monitor public zoning hearings. • Successfully completed site acquisition packages and led A&E site design walks to improve project management team activities.• Achieved restructuring and amendments of site acquisition tracker to be applicable to all… Show more • Complete all necessary zoning acquisition applications and produce high-quality documentation including written site descriptions, justifications, plans, and photo simulations. • Execute neighborhood meeting presentations and monitor public zoning hearings. • Successfully completed site acquisition packages and led A&E site design walks to improve project management team activities.• Achieved restructuring and amendments of site acquisition tracker to be applicable to all departments.• Effectively negotiated leases, amendments, and easement agreements with property owners• Improved regulatory compliance and team performance plans by over 48% in two years. Show less

Comer, Ga

• Develop and expand the customer base to secure long-term financial security.• Build relationships along the entire value chain from basic products through intermediates to end-users.• Work closely with composites regional sales representatives to define customer opportunities.• Service existing customer base, manage all commercial issues and the entire sales process, including bids and proposals.• Transform market and project knowledge into other related project activities and… Show more • Develop and expand the customer base to secure long-term financial security.• Build relationships along the entire value chain from basic products through intermediates to end-users.• Work closely with composites regional sales representatives to define customer opportunities.• Service existing customer base, manage all commercial issues and the entire sales process, including bids and proposals.• Transform market and project knowledge into other related project activities and opportunities.• Document, monitor, and report in routine meetings about project progress. Show less

Alpharetta, Ga

Responsible for ensuring all build projects are completed per established schedules and within allocated capital budgets.Manage and track milestones of all brokers, contractors, and consultants working on new build and small cell construction.Identify and drive to completion open and aging project tasks which prevent the timely completion of leasing and regulatory approvals.Produce outstanding action item reports and reflect stakeholder, aging status of item, and… Show more Responsible for ensuring all build projects are completed per established schedules and within allocated capital budgets.Manage and track milestones of all brokers, contractors, and consultants working on new build and small cell construction.Identify and drive to completion open and aging project tasks which prevent the timely completion of leasing and regulatory approvals.Produce outstanding action item reports and reflect stakeholder, aging status of item, and team/individual accountable for resolution. Establish expectations and completion time for specific tasks, measure performance, and manage performance accordingly. Input and maintain Real Estate, EMIS, and NetWork Flow databases in accordance with VZW processes. Show less

Norcross, Ga

Analyzed patient data for over 20 hospitals and reported results to corporate COO and facility CEOs & CFOs.Produced departmental, systems, adhoc, and standard reports. Provided daily trend analysis.Created annual goals, objectives and budget and made recommendations to reduce costs.Created reporting process to lower unbilled patient accounts from 5 to 2.42 days.

Atlanta, Ga

Increased departmental revenue by $1.3 million in one year.Led planning process, managed, tracked and analyzed operational and financial key performance measures for the purpose of proactive recommendations for overall productivity improvements.Acted as point of contact for the deployment of key initiatives.Developed and implemented standardized policies & procedures to ensure consistency and accuracy of reporting.Defined project requirements by identifying project… Show more Increased departmental revenue by $1.3 million in one year.Led planning process, managed, tracked and analyzed operational and financial key performance measures for the purpose of proactive recommendations for overall productivity improvements.Acted as point of contact for the deployment of key initiatives.Developed and implemented standardized policies & procedures to ensure consistency and accuracy of reporting.Defined project requirements by identifying project milestones, phases, and elements. Formed project team and established project budget. Show less

Responsible for total training (new hire and on the job) and new process implementation initiatives for 325 head high volume re-manufacturing for Dish Network equipment. Manage time lines, trends, costs, and resources. Evaluate procedures and policies for efficiency and effectiveness. Enhance quality systems through continuous improvement utilizing Lean Manufacturing and Six Sigma principles. Expertly manage time lines, trends, costs, and resources. Evaluate procedures and policies for… Show more Responsible for total training (new hire and on the job) and new process implementation initiatives for 325 head high volume re-manufacturing for Dish Network equipment. Manage time lines, trends, costs, and resources. Evaluate procedures and policies for efficiency and effectiveness. Enhance quality systems through continuous improvement utilizing Lean Manufacturing and Six Sigma principles. Expertly manage time lines, trends, costs, and resources. Evaluate procedures and policies for efficiency and effectiveness. Supervise audit and production inspection teams to identify strengths, weaknesses and opportunities for improvement.Key Highlights:• Saved over $4.3M in 1 year by developing an integration plan for merging the service department and field offices.• Improved overall quality by 56% through process standardization and creating a database to track defects.• Cut overall cost per unit from $2.50 to $0.80 by tightening inventory controls and centralizing inventory transactions.• $400K in savings by coordinating a safety compliance committee and progressively lowered Workman’s Comp claims. • Enhanced operations efficiency and upheld standards by training over 100 employees on forklift machinery as an OSHA certified trainer. Show less

Greater Atlanta Area

Coordinate computer support for all levels of executive management, including the C.E.O. and the Board of Directors. Evaluate and research hardware and software upgrades for client desktop and laptop applications. Deploy, configure and maintain desktop, laptop and P.D.A. systems.

Manage day-to-day activities for network and desktop support. Produce daily, weekly, monthly and quarterly reports by tracking resource and performance measurements. Perform cost and risk analysis, institute customer satisfaction surveys. Manage the purchase of all hardware and software. Establish department standards, policies and procedures, implemented and maintained inventory for all hardware and software. Improve department support processes with service level agreements. Reorganize… Show more Manage day-to-day activities for network and desktop support. Produce daily, weekly, monthly and quarterly reports by tracking resource and performance measurements. Perform cost and risk analysis, institute customer satisfaction surveys. Manage the purchase of all hardware and software. Establish department standards, policies and procedures, implemented and maintained inventory for all hardware and software. Improve department support processes with service level agreements. Reorganize department staff and realigned positions to reflect service requests and system discipline requirements. Show less

Ba, Communication

Activities and Societies: American Advertising Federation Competition team

Diploma

Education record