Matthew Milliard Email & Phone Number

Overland Park, Ks

Plan and construct network infrastructure expansions and upgrades while also administering current environment including dual-ISP failover redundancy to multiple office sites and datacenters as well as IPsec tunnels to allow intra-network connectivity. Manage VMware virtual environment on vSphere and ESXi 6.5 atop a Nutanix cluster. Manage Veeam 9.0 backup, including full environment backups, restores, and redundancy. Manage email systems, including internal SMTP servers and Sendgrid email. Manage Palo Alto firewalls. Manage internal and public DNS and SSL certificates. Manage all networking devices, including both Brocade and Cisco brand equipment. Manage load balancers for web servers and public applications. Build and manage cloud infrastructure, including transit-VPC architecture in AWS, virtual Palo Alto firewalls, Lambda functions, and Cloudwatch alarms. Manage and utilize Splunk data analysis tools to analyze current and past environment behaviors, then use that data for current and future projects.

Overland Park, Ks

Monitor and work through helpdesk queue. Troubleshoot in-house and proprietary applications with users or developers. Help maintain Shoretel phone system. Help build and maintain virtual servers. Build and program network infrastructure. Help with technology migration from old office to new office.

Lawrence, Kansas Area

Maintained phone and data network hardware, including switches, domain controllers, traffic controllers, and fiber to Ethernet inputs. Managed domain users and hardware, using Active Directory and Exchange Management Console (2008 and 2010). Managed phone systems for local call center. Attended to daily technology issues. Worked alongside third-party providers to install fiber networks in the building. Worked with other members of IT team to provide internal helpdesk support. Used VMware to manage over 150 virtual servers and attended week-long training for vSphere 5.0.

Review filled-out FAFSA applications for errors or inconsistenciesReport daily work completedRun and supervise company software which submits complete FAFSA applications to Dept of Education onlineReport and work around errors with submission software

Worked 20-25 hrs/week while taking 16 credit hours.Answer customer questions and guide them to items to insure satisfaction.Change oil and air filters, properly inflate tires, change oil, replace tires and repair flats using mounting equipment, balance tires, clean bay areas, and change car batteries.