Monish Mithani Email & Phone Number

Toronto, Ontario, Canada

Facilitated customer interactions by efficiently processing orders at thecounter and through digital platforms, ensuring accuracy and a positive customer experience.Managed financial transactions including cash handling and credit card processing, consistently balancing the cash register at the end of each shift to maintain financial accuracy.Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction throughout the dining experience.Maintained a clean and organized dining environment, adhering to health and safety standards to enhance the overall guest experience and operationalefficiency.

Pune, Maharashtra, India

Establishing rapport with clients, understanding their financial needs, and providing personalized assistance.Advising clients on banking services, products, and solutions based on their individual requirements.Managing client bank accounts, including account setup and closure.Resolving customer inquiries, complaints, and discrepancies related to accounts and services.Collaborating with internal teams to address complex issues promptly.

Pune, Maharashtra, India

Respond to customer inquiries via phone, email, live chat, or social media.Assist customers with orders, returns, and account-related issues.Troubleshoot and resolve issues related to account settings, payment options, and shipping problems. Assist with finding products, understanding features, and making purchase decisions.Contribute to overall customer satisfaction associated with the Amazon brand.

Vapi

Administrative support towards the leaders and Members of the organization.Aiding insights to Portfolio Members. Role: Planning and execution of programs.Maintain minutes & compile reports that are forwarded to Regional & National Ismaili Council for India.Respond to any matter pertaining to finance, administration and staff as and when raised by National/ Regional Council.

Master Of Business Administration - Mba, Technology, Innovation & Entrepreneurship

B.Voc, Mass Communication/Media Studies