• experienced Project and Process Management Professional in the Telco Industry, key achievements:⠀⠀⠀⠀◦ successfully implemented Service Desk in projects for ngena, GlobalConnect, and Vodafone New Zealand, resulting in efficient ticket management⠀⠀⠀⠀◦ implemented an advanced BI and reporting system in GlobalConnect, leading to improved data analysis⠀⠀⠀⠀◦ implemented an advanced customer data model in Deutsche Telekom GC, enabling segmentation and personalization of offers• Bachelor of Science in Automation and Management• Graduate Studies in SAP Integrated Systems• over 13 years of experience in working with international customers
Listed skills include Organisation And Arrangement Of Operation And Service Trainings, Driving License, and Sap.