Identify cost savings opportunities within the transportation network and operation facilitiesDevelop solutions to operational challenges and optimize use of resourcesCollaborate across functions to research project feasibility and implementationManage other subject matter experts to ensure timelines and project deliverables are metAnalyze projects to quantify financial benefits

Support US domestic small package operations as a service subject matter expertAudit operations for adherence to best practices to achieve service goalsAnalyze service results to determine process breakdowns and preventive measuresTrain operation partners to use UPS resources to improve service performanceDevelop and supervise part-time SE management to effectively support the function

Investigate service failures and collaborate with responsible parties to prevent further occurrencesAssist with service audits in operationGather and summarize data to generate service reports

Create requisitions and purchase orders with Oracle iProcurementStreamline special order procurement process and reduce order wait time from 14 to 3 daysCalculate projections for critical supply items and communicate needs with suppliersMaintain detailed records of orders, invoices, and weekly inventoriesCollaborate with suppliers to ensure timely, accurate delivery of ordersCoordinate bid process with potential vendors for special projects with a $2,000 budgetCollaborate with Finance team to establish and adhere to annual budget

Coordinate executive support for 220+ managers Manage and ensure accurate employee payroll, timesheets, and data using proprietary softwareManage compliance reporting process across management teamServe as lead liaison for new hire concerns on employee retention teamAudit new hire orientation packets to ensure accuracyCoordinate on seasonal hiring and workforce development with Human Resources team

Lead training for new supervisors including workshop management and business leadership educationCoordinate with other managers to facilitate workshopsAudit management training packets to ensure accuracy

Repaired and tested package sorting system and ensured correction of inaccurate load informationCollaborate with package flow control supervisors to address system errorsMaintain a log of scanning errors with detailed information about each error

Oversee new employee training on OSHA and corporate-mandated safety practicesComplete attendance rosters, training logs, seniority packets, and other paperworkIntroduce new hires to work area and management team

Facilitate mandatory annual workshop for non-management and management employees Ensure appropriate paperwork is completed and entered into employee databaseMaintain list of employees required to attend scheduled trainings

Motivate a team of 12 employees to stay on task while improving safety, quality, and performanceTrain employees on workplace policies and proceduresIncrease total customer satisfaction by reducing damaged and mishandled packages

Load packages in feeder trailers to predetermined destinations at a rate of 500 per hourAct as liaison between supervisor and other hourly peersParticipate in focus group meetings to express concerns and review company’s purpose

Manage a team of 10 camp counselors and assign various tasksCreate and organize an activity itinerary based on feedback from participating groupsLead camp-wide activities and hold trainings for staffAddress participants' concerns as they arose in a timely and satisfactory manner