Meaghan Mckenna Email & Phone Number

Kitchener, Ontario, Canada

Provided outstanding service to new and long-standing clients by attending closely to concerns and developing solutions. Specialized in on-boarding, event coordinating and training. Automated new agent orientation using preferred tech platform.

Ontario, Canada

Managed event preparation and social media profiles. Developed and implemented strategic social media marketing plans. Wrote and edited content to create consistent and positive organizational image.

Cambridge, Ontario, Canada

Collaborated with cross-functional teams to draft project schedules and plans. Assessed, monitored and reported on work progression. Main focus was on the implementation of new systems used for inventory and customer service management, maintaining customer retention.

Durham, Nc

Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.