The smiling face at the front entrance greeting everyone and making sure guests have badges and are comfortable.

Plan and test Mail Room procedures for the NYMMIS project. Write detailed wiki pages on Mail Room processes and procedures. Handle all incoming mail and packages. Level 2&3 Quality Assurance for NYS DOH Provider Enrollment Digital Archiving project. Maintain All-In-One Xerox machines throughout building.

Promote customer loyalty plans and/or extended protection/replacement plans. Process sales and returns using a cash register. Address customer complaints and concerns. Answer and direct multi-line phone system. Coordinate inbound internet sales orders.

Partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership with the management team,provide guidance and direction to Front End associates and will facilitate ongoing training on the business model. Work closely with Print Services associates, and will have accountability to drive the sales of Print Services and properly assess customer needs to ensure satisfaction in every interaction. Motivate and inspire associates to build strong relationships and create an environment which increases customer retention. Proactively engage with customers to exceed their needs, ensure a positive customer experience and work to generate revenue by driving a sales culture. Builds ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge. Acts as a Change Champion, supporting implemented change.

Meet personal sales goals and motivate others to drive store sales performance. Provide exemplary customer service and ensure that others follow suit. Maximize profitability through excellent customer service. Promote a positive customer experience by keeping all customer areas clean and present merchandise according to company merchandising standards. Assist in the development of a sales-focused store sales staff. Ensure that new associates are thoroughly trained and oriented to company standards. Monitor associate success and coach associates to help them achieve company expectations. Contribute to a positive team environment in the store. Recognize associate successes and help boost store morale. Provide direction to associates to ensure floor coverage and completion of daily tasks.

Maintain daily operations for kiosk including opening and closing at Team Lead's discretion. Inform and introduce customers about See's candy product. Organize and fax paperwork to Area Coordinator on a daily basis.

Open and close the store when Store Manager is not present. Settle customer concerns and complaints. Set up merchandise according to the corporate standards. Delegate team tasks based on current needs of the store. Recruit and hire new talent.

Meet and exceed daily/weekly/monthly goals and Standards of Performance. Provide a fun, full-service shopping experience to customers. Stay informed of current fashion trends. Assist Store Manager in recruiting, training, and developing a successful sales team. Evaluate the training needs of store employees and communicate those to the Store Manager. Help ensure that employee time is effectively and efficiently used. Follow all Loss Prevention practices and protect company assets. Perform all operational procedures accurately, in accordance with Operations Policies. Organize stock room according to Operations Policy Manual. Maintain store appearance. Lead and direct the store crew in Store Manager’s absence. Supervise the daily operations of the store in Store Manager’s absence. Identify and report unacceptable work performance and disciplinary problems to Store Manager. Resolve customer issues effectively. Make frequent bank deposits.

Prospect business Network Managers, Data Managers, and any other people in charge of purchasing Fiber products. Fill Request For Quotes from inbound calls. Keep detailed notes in Oracle on each call/client. Utilize research skills to obtain prospect information.

Meet and exceed daily/weekly/monthly goals and Standards of Performance. Provide a fun, full-service shopping experience to customers. Stay informed of current fashion trends. Assist Store Manager in recruiting, training, and developing a successful sales team. Evaluate the training needs of store employees and communicate those to the Store Manager. Help ensure that employee time is effectively and efficiently used. Follow all Loss Prevention practices and protect company assets. Perform all operational procedures accurately, in accordance with Operations Policies. Organize stock room according to Operations Policy Manual. Maintain store appearance. Lead and direct the store crew in Store Manager’s absence. Supervise the daily operations of the store in Store Manager’s absence. Identify and report unacceptable work performance and disciplinary problems to Store Manager. Resolve customer issues effectively. Understand the Journeys culture and demonstrate it to the team.

Developed and maintained Geocities page for when the business sold breeding rabbits. Took and uploaded photos and details of of the animals for sale and announced new litters as they arrived.Created business cards and brochures.Assisted in the transition of the business from rabbit breeding to soap and lotions.Created and maintained etsy shop for the soap and lotions.Created logo and labeling templates for the product.Created and distributed brochures and business cards.Developed product ideas, such as deviled egg looking soap with "very sexy" scent and naming it "Devilish Eggs."Business ended due to owner's health.https://www.etsy.com/people/fivelittleacres

Created baked goods and other desserts for the bakery buffet station. Also prepped everything for the morning.

Manage schedule and develop a payroll system using time sheets for six employeesOrganize appointments and address book for therapist, IEP and doctor appointmentsCreate and utilize education worksheets for the ABA style of learningPhotograph objects and life skill instructions for Boardmarker to create Language Learning aidsThis was a job done for my mother. She ran a program at home to educate my sibling with severe Autism and MRDD, and enlisted me to keep track of all her paperwork due to a better understanding of computer programs and my organizational skills. This lead to my knack for paperwork and scheduling when I moved up into management throughout my retail career.