Miguel Brito Email & Phone Number

São Paulo E Região

▪️Developed and executed strategies for planning, mapping, and distributing operational demands, resulting in optimized workflows.▪️Managed budget consumption (CapEx and OpEx), ensuring financial targets were met while maintaining cost-effectiveness.▪️Monitored and evaluated the physical and financial progress of projects, coordinating activities among team members.▪️Prepared comprehensive reports on operational productivity, KPI performance, financial data, and goal achievements.▪️Led efforts to enhance the ServiceNow system, actively contributing to process improvements.▪️Formulated data-driven strategies to optimize processes, improve metric analysis, track results, and establish new goals.▪️Played a key role in the successful regularization of an extensive real estate portfolio with over 30,000 properties and technical sites.▪️Effectively managed relationships with real estate licensing companies, ensuring compliance and smooth operations.

São Bernardo Do Campo, São Paulo

Sydney, Australia

▪️Provided crucial support to senior management and the CEO on high-impact projects, contributing to the company's strategic growth.▪️Played an integral role in the company's international expansion to New Zealand, demonstrating adaptability and a deep understanding of global business dynamics.▪️Produced insightful reports on freight costs, aiding in data-driven decision-making and cost optimization.▪️Thoroughly validated and audited transportation charges and customer fees, ensuring accuracy and accountability in financial transactions.▪️Supervised the payroll process for a workforce of approximately 100 employees, ensuring timely and accurate compensation.▪️Was instrumental in validating systems for ISO 9001 certification, highlighting a commitment to quality and process excellence.▪️Provided critical support to the customer service team, enhancing customer satisfaction through effective problem resolution and communication.

São Paulo Area, Brazil

▪️Successfully managed regulatory processes for a portfolio of approximately 300 properties in the telecommunications industry.▪️Represented Telefônica Brasil (VIVO) in negotiations with municipal authorities in 54 cities in the State of São Paulo, demonstrating diplomacy and effective communication.▪️Prepared and organized essential documentation for property regularization, contributing to regulatory compliance.▪️Handled various administrative tasks with precision and efficiency, contributing to smooth operations.▪️Created engaging and informative corporate presentations, demonstrating attention to detail and strong communication skills.