Providing Willow Inpatient and Beacon day-to-day support/optimization

Provide day-to-day support as part of Willow team and resource to implement Willow and Beacon at a new infusion center and Willow in a newly acquired behavioral health hospital.Daily build/support includes: one-step medications, mixture medications, simple medications, CNR, chemotherapy medications, orderable medications, interface and billing error work queues, reporting workbench, evaluate and build various optimization requests, and troubleshooting reported issues.

Partner with Oncology Pharmacists on chemotherapy medication build post Beacon Protocol validation changesCollaborate with Pharmacy operations and perform configuration and roll out of Epic’s Compounding Repackaging as part of enterprise Epic ImplementationWorked with Pharmacy and Provider SMEs to translate content from Legacy Systems to Epic as part of Order Set and Order Panel configuration for their Epic ImplementationActive participant of the Willow team providing order conversion support and command center support for their Epic implementation

• Partner with Pharmacy and speciality clinic leadership on process improvement for inpatient and ambulatory formulary management• Work cross-functionaly with other applications team to implement Epic features as it relates to medications• Monitor build tasks, make assignments, and set expectations with operations • Provide day-to-day support for willow inpatient, beacon, and willow ambulatory applications

• Seasoned team member building Beacon Protocols, faciliting Protocol Validation Sessions, and Beacon Chemotherapy and Supportive Therapy Protocol Configuration for Inpatient and Outpatient settings and for Adult and Pediatric practices• Mentoring new staff to Epic and related project work• Willow-Light build for Beacon Implementation • Application and Integrated test script development for client specific workflows

Developed build approach and performed Epic Build for Therapeutic Interchange Alternative Alerts, that includes LMA, OSQ, and ETX. Lead on build and design for compounding and repackaging medication records

Provide staff augmentation for inpatient Willow at Dartmouth-Hitchcock Medical Center since August 2012 to February 2016. Daily activities include troubleshooting/resolving reported medication order and charging issues, maintenance of medication lists, preference lists, medication/ndc configuration including age-based context, one-step med build, IMS orderables build, medication-related department configuration such as med lists, order-mode, dispense logic, charge settings, care areas, pharmacy records, staff onboarding/training. Key projects include, biannual cost updates, Willow application lead for medication configuration and testing for Anesthesia implementation, and Willow application lead for upgrade from 2010 to 2014.Proficiency with import/exports, excel, outlook, one note, and share point

Subject matter expert on Epic Pharmacy and Beacon Oncology systems for a 518 bed level 1 trauma center, with eight primary care clinics and an outpatient center that provides cancer, imaging, radiology, and educational services.Key Contributions:* Lead implementation of electronic medical record in oncology clinic* Cultivate strong partnerships with key clinic personal, hospital staff, vendor and department leadership to ensure success in implementation and support of electronic medical record.* Support the organization to assist clinicians in troubleshooting system issues and identify areas for optimization* Recognized for ability to translate and improve communication between information technology (IT) and clinical staff * Recognized for ability to lead design and implement complex workflow(s)* Solid experience in software configuration for Beacon Oncology and Willow

Telecommuting role, for an international pharmaceutical company, providing education and develop community partnerships with key opinion leaders. Further the knowledge transfer of scientific information regarding product placement for pharmacologic therapies aimed at managing cardiovascular and/or metabolic conditions.Key Contributions:Establish and maintain relationships with key opinion leaders with specialty in renal and cardiovascular diseases within Minnesota, Wisconsin, North Dakota and South Dakota territories.Support company products through educational medical/scientific discussions and presentations of product data.Support clinical programs, and facilitate "best practices" and outcomes sharing across healthcare providers through one-on-one meetings or group presentations.Maintain high level of expertise and patient-focused integrity in cardiovascular and endocrine therapeutic areas

Manage pharmacy benefits for regional health plan with 1.2 million members, including commercial and government lines of business. Key Contributions:Develop, implement, and measure cost savings initiatives at a regional health plan, resulting in a cost savings of 16 million dollars. Initiatives encompass benefit design changes, revising/creating prior authorization guidelines, proactive monitoring of emerging therapeutics, implementing step therapy guidelines, and quantity limits.Manage and support prior authorization and formulary exception process through active participation in medication/therapeutics review, developing recommendations based on clinical and cost information.Work strategically with vendor in implementing formulary management initiatives Provide ongoing clinical support services to Medica sales and customer services departments for both public and commercial business segments; which include creating written communication materials for network providers, meeting with physicians regarding exceptions or appeals, and meeting with patients regarding requests for coverage.Designed and implemented formulary exception, step therapy, and prior authorization management improvement process. This involved developing a monthly schedule, voicemail hotline, external e-mail contact address, and measurement assessment to track types of requests and time to resolution.Prepare, implement and measure QI programs meeting Medica, HEDIS and NCQA guidelines.Manage clinical pharmacist staff.Coordinate utilization analysis reports and presentations for commercial and government business segments.

Caremark Rx (formally, known as AdvancePCS; Multimillion member pharmacy benefit management company that administers drug benefits. Key role involves clinical support the Preferred Drug List through newsletter communications, formulary publications and operational formulary maintenance. Key ContributionsAuthored over thirteen nationally distributed newsletters educating providers on the clinical pearls of the preferred drug list medications.Key Role in the annual revision of the PCS Clinical Formulary and Prescribing GuidelinesLead the ongoing management of over 20 custom client formularies to ensure operational compliance and editing of the printed publications that were distributed to network providers.Provide formulary management support for key clients