Michael Moe Email & Phone Number

Kirkland, Wa, Us

Seattle, Wa, Us

Led Infrastructure projects supporting the IT Operations and Information Security teams. Implemented Silverfort multifactor authenication. Implemented Endpoint Management for Windows and Mac devices using Intune and Jamf. Implemented Local Admin Rights Restrictions. Vulnerability management Rapid7 testing and remediation using Tenable.

Seattle, Wa, Us

Assigned to the infrastructure teams projects as infrastructure services related to LIMS business applications. Updating SSL certificates across the organization on an annual basis. Retire end of life NetApp appliance. Replace LDAP with Azure Entra Directory Services LDAPS.

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Helping OptumRX businesses integrate into the Optum standard user productivity technologies including Identity and Access Management, M365, email, Active Directory, voice, network, application onboarding, and desktop migrations.

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Managed projects in support of the Health 2.0 Initiative to create a Modern Workplace using Microsoft’s cloud technologies. Provided oversight and management of gathering business and functional requirements, development, testing, and user acceptance for SailPoint IdentityIQ to support the retirement of the legacy IAM tool. Lead multiple security projects geared towards modernizing the security technical infrastructure in order to lower the overall risk posture of the organization.

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Optum is one of the largest US health care data companies. Its information services include database management, analytics, and a variety of consulting services to health care providers, insurance firms, government agencies, and life science researchers. Highlights:• Provide technology consultation and project management for multiple departments within United Health Group.• Managed projects with cross-functional teams for deployment of security and network solutions. • Coordinated onsite resources, vendors and teams across the globe to implement network security and build enterprise networks.• Directed project to implemented Cisco Enterprise Network Access Control rollout across 10 acquired companies over 120 sites to improve network security.• Integrated corporate networks including VLAN setup, network re-IP, and B2B tunnels to reduce administrative overhead.• Partnered with several healthcare organizations like WellMed, Mayo Clinics, Peoples Health, Prohealth CT, UPMC, HouseCalls, UHOne, Alere, Executive Health Resources, A-Life, Caremedic, Dignity Health, and Optum360 to gain strict security exceptions to allow needed access for projects.• Implemented ServiceNOW request center which eliminated the need and cost of maintaining their legacy ticketing system.• Managed deployment and upgrade of clients’ VPN solution to allow employees to access needed resource quickly and not default on the contracted agreement.• Deployed Cisco Meraki, Dell VMWare Host Server, Ixia Bypass Switches, Palo Alto Firewall. Rapid7, FireEye, Proxy Server to provide network vulnerability scanning and threat protection.

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Acted as chief technical expert with customers, application analysts, developers, and other team members to develop and support technical solutions for complex business problems. Managed the development and implementation of process flows and portal customizations. Proposed, configured, and implemented new monitoring tools and techniques for diagnosing interface and application issues. Monitored batch and real-time activities and worked with technical staff to resolve any issues. • Simplified support operations by upgrading office staff and remote employees to Windows 7. Transition led to increased user engagement.• Reduced power costs by performing VMware Physical to Virtual (P2V) conversion of legacy systems.• Implemented solutions to remediate security items and threats found by Information Risk Management. • Migrated domain to Windows 2008 R2 Active Directory resulting in improved replication.• Moved stalled project forward and collaborated with software release engineering in creating a Team Foundation Server Lab Management solution for Testing and QA. New solution offers updated technologies, new capabilities, improved reliability, speed, and ease. • Fostered improved communication within IT with other departments and business units consistently.

Designed and deployed server infrastructure—physical and virtual—to support the established business needs. Acted as subject matter expert/service owner for technology services and infrastructure. Performed routine audits of integrated systems and software. Applied operating systems updates, patches, and configuration changes. Identified, researched, and resolved technical problems in a timely manner. Collaborated with leadership team to ensure effective implementations.• Designed and implemented Dell SAN and servers as VMware hosts, moving client to a 100% virtual server environment, increasing reliability and simplifying management – a P2V conversion.• Designed, installed, and maintained data center, SAN, virtual servers, and Hyper-V remote environment• Established network of corporate alliances and partnerships with VMware, Microsoft, Symantec, and SonicWALL.• Redirected procurement through Ingram Micro to create cost efficiencies and improve revenue.• Built and developed virtual environments using VMware and Hyper-V to provide safe and efficient testing for solutions and applications prior to implementation.• Established and documented best practices and configuration guidelines.

Managed large and diverse team of consultants, developers, and analysts. Oversaw all aspects of technology project implementations from conception to completion, responsible for developing requirements, outlined strategy, managed budgets for the department and project, and schedules. Managed large team of consultants, developers, and analysts. Developed security protocols, procedures, standards, and guidelines. Tracked projects and ensured that projects were in alignment with established financial parameters.• Managed provisioning of 15 new remote office locations with hardware, software, networking, and cabling installation.• Implemented server & desktop standard that reduced support time and improved user mobility.• Successfully migrated 100% of all physical servers to virtual servers.• Revamped Disaster Recovery and Business Continuity Plan reducing risks of operating disruptions.

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