I just started a new position at RITE.I am skilled in troubleshooting, analyzing and resolving computer software and computer hardware issues working with customers of varying skill levels. Experienced at working hands-on as well as remotely connecting to systems for software upgrades, software installation, and diagnosing issues. Hardware experience includes desktops, servers, and peripherals. Operating system experience includes Windows Professional and Server, Mac OS X, Android, and UNIX.SOFTWARE PROFICIENCIESMicrosoft Windows – Professional and ServerMicrosoft OfficeMicrosoft CRMMicrosoft Dynamics Great PlainsMicrosoft Internet Information ServicesMicrosoft SQL ServerMicrosoft VisioMongoDBESRI ArcGIS Runtime, Desktop and ServerCisco GoToAssist
Listed skills include Technical Support, Troubleshooting, Databases, Customer Service, and 41 others.