Michael Monzon Email & Phone Number

Phoenix, Az, Us

Lead embedded QA Analyst for Mobile and Back-end Software Platform Technology Engineering Teams. Created test cases and assisted with QA processes and dev best practices for task and issue lifecycle during adoption and transition to JIRA. Created feature documentation and QA technical documents for mobile, desktop and platform projects. Organized smoke checks and release candidate testing for enterprise product support. Managed and trained for Zephyr test tool integration. Tasked, collaborated and acted on reported data for Compatibility Lab, Tech Support and Account Manager teams.

Tempe, Arizona, United States

Lead and managed testing efforts with a test team alongside other Software Test Engineers. Planned coverage for multiple game areas and reported health to production and leads. Responsible for assessing the ship state of owned areas. Worked with engineering teams to create and supervise automation development applied to products. Recognized by production for testing and reporting efforts.

Phoenix, Arizona Area

Performed QA and Game Testing for Xbox Games Studios products on PC and console. Worked with team members to develop test plans, aggregate testing and analytics metrics, performance data, and other information pertinent to projects. Constantly performed test passes and worked on various projects supporting different stages of development and lifecycles. Developed impromptu testing tools in Powershell, C# and misc scripting languages to assist in testing and development.

Traveled onsite to annual medical conventions and assisted with exhibit setup and continued assistance for product and medical information displays across the country. Responsibilities included monitoring device status, linking devices and assuring identification scanners are functional and supported, monitoring backend metrics database for quality, installing and testing software on displays, working with on-site staff to accommodate hardware changes, and doing QA inspections on new panels for shows.

Phoenix, Arizona Area

QA and testing for mobile applications, mobile games, web applications, software, and Point of Sales systems and hardware across variable iOS, Android and PC devices. Worked and edited test cases and plans to thoroughly execute a complete testing procedure. Familiarized with bugging and task organization tools such as JIRA, TestRail and Mantis. Worked with teams for testing, and assisted in training new hires to acclimate to the testing environment.

Computer Science

Activities and Societies: Computers & Technology, ACM (Association for Computing Machinery)Coursework in Object Oriented Programming.

High School

Activities and Societies: Robotics Club Debate Team