A natural, proactive leader able to identify root-cause issues, quickly formulate action plans and drive improvement. Passionate problem solver and customer advocate demonstrated by results along with feedback from customers, partners, employees, peers, and leadership. Able to bridge the gap between Sales, Operations, and Technology teams to deliver value to customers and leverage new technologies such as Generative AI and Machine Learning.Specialties: Strategic planning, process improvement, digital transformation, analytics, supply chain planning, demand planning, supply planning, inventory optimization, operations, customer service, field service, outsourcing, call center, business intelligence, strategic sourcing, service parts planning, product development, network optimization, customer experience management, vendor management, public speaking, turn-arounds, ITIL, Six Sigma, Lean, Big Data, CRM, Tableau, Salesforce, ServiceMax
Listed skills include Vendor Management, Process Improvement, Operations Management, Program Management, and 46 others.