• Independently manage 70+ active permits and 20+ permits in the pipeline at various stages in their lifecycle. Successfully issued 400+ permits to date. Permits include ADU, R2 and R3 renovations, horizontal and vertical expansions, office and retail TI, C&S, etc.• Build relationships with plan checkers and officials from various city agencies such as the Planning Department, DBI, SFFD, DPW, PUC, DPH, SFMTA, and OCII.• Liaise between Architects, Engineers, developers, homeowners and various city departments for submission, approval, and issuance of permits. Submission includes Planning Department applications such as PPA, PRJ, CUA and VAR applications.• Develop strategies with specific action items for both over-the-counter and in-house projects. Perform initial plan check of submission package and make recommendations prior to submission for smooth review. • Identify risks during plan check lifecycle, and develop mitigation strategies to ensure all projects remain on track. • Create and manage trackers to ensure completion and delivery of milestones e.g. scheduling field inspections, completing and submitting Title 24 compliance affidavits; completing and submitting Special Inspections and Structural Observations affidavits; obtaining TCOs; obtaining CFCs.• Resolve administrative issues such as expired permits and NOVs.• Research SFBC, CBC, CMC, CFC, CEC, SF Planning code, and local ordinances to ensure the project design meets the current standard.• Coordinate and schedule conference calls with all project stakeholders using tools such as Doodle polls, Google Hangout, Zoom, Microsoft Team, and WebEx.• Develop and distribute SOPs internally for optimized service delivery.

• Well versed and experienced in Japanese culture and traditions to provide seamless translations for clients.• Worked with clients to translate a wide range of documents e.g. personal and professional emails, pamphlets, websites, essays, application forms and manuals.• Provided virtual and tele translation services for meetings and events with 20+ attendees and multiple hosts.• Managed 10+ translation projects simultaneously and met deadlines.• Researched industry specific areas when translating technical documents.

• Liaised between the President of the Board of Supervisors Malia Cohen, her Legislative Aides, and various constituents for smooth communication and scheduled meetings.• Communicated with constituents and collaborated with other departments to resolve public issues e.g. homeless encampments, illegal dumping and street sweeping, and legislative complaints. Held monthly meetings with constituents and prepared a memorandum to report details to Legislative Aides and Supervisor Cohen.• Improved efficacy of constituent efforts by reporting on areas of improvements including analysis of response time, categorization of constituent issues and quantification of cases resolved. Response rate increased by 20%+. Closed 95%+ of open complaint items.• Researched and analyzed past and current legislation to move any projects through the legislative process. Past project includes ban on sales of flavored tobacco products in San Francisco; a legislation to limit the scope and function of autonomous delivery robots within city limits; a legislation to grant permits to technology companies researching and developing prototypical technologies that require use of public space and/or entity.• Organized community meetings for Participatory Budgeting, and promoted the event through city websites, newsletters, social media and fliers. Successfully awarded 10 community project proposals at $25,000 each. Collaborated with the Controller’s Office to ensure the proposals are economically viable and sustainable.

• Instructed the social media team on using analytics tools including Google Analytics, Facebook Audience Insights and Twitter Audience Insights to increase web traffic on social platforms.• Quantitatively and qualitatively analyzed constituent demographics using Tableau, Microsoft Power BI, SPSS and Analytics On Demand to identify key areas to explore new service opportunities and recommended plans to maintain constituent engagement.• Analyzed current use of library space and patron demographics to apply for grants. Successfully earned $5,000 to be used toward purchasing educational material. • Organized programs and classes on computer skills, 3D modeling and printing, and CNC machines.• Applied for The Vietnam War Grant to be chosen as one of fifty libraries awarded the programming kit.

• Streamlined turnover procedures for 48 operating rooms spanning 3 different buildings to improve overall efficiency and reduce patient wait time.• Coordinated training sessions and follow up sessions with medical device vendors, nurses and MDs to improve staff training in the Anesthesia Department.• Strategized equipment usage pattern to efficiently serve all surgeons and anesthesiologists throughout the hospital across all departments including the OR, ER, Pediatrics, L&D, and Ambulatory services.• Developed a new system of installing RFID chips on all medical devices, and training staff on managing log books to solve the problem of misplaced equipment.• Train new hires and lead a team of 10+ Technicians during the morning shift.

• Responded to emergency calls and provided immediate care to the critically ill and wounded. • Communicated all critical information, including witness testimonies and history, to responsible parties. • Functioned within the scope as defined by the state, regional and local regulatory agencies.

• Standardized routine maintenance on medical equipment necessary for anesthesia care.• Streamlined turnover procedures for 12 operating rooms and manage inventory of supplies.• Created a training packet for staff in assisting anesthesiologists in perioperative procedures.• Maintained contact with vendors and managed scheduling for trainings, meetings and trials

• Simultaneously managed bug reports for 10+ games under development. Translated 100+ bug reports daily per game in Japanese and English for developers in America, Japan and Europe. • Translated reports and internal documents for new confidential projects at design and build phases.• Provided in-person and teleconference oral translations for large meetings of 20+ Japanese, American, and European attendees.

• Performed quality control on 50+ projects to ensure the studies followed the GLP guidelines set by the FDA. • Interviewed, hired and managed 10+ Animal Care Technicians to handle canine, bovine, ovine and swine test subjects.• Managed 10+ projects simultaneously and maintained constant communication with each sponsor.

• Maintained clean environment in hospital wards, including kennels, cages and runways.• Restrained canine and feline patients as necessary to aid veterinarians and veterinary technicians.• Provide food, water, exercise and social interaction with all inpatients.