Mindi Sewell Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Wizards of Ops is the best Slack community for operations professionals to gather, question, and share their expertise. With over 800 members and 350 companies represented, WizOps functions as a community to get advice, accolades, and dive into the sorcery of everyday operations conundrums. As a bonus, the WizOps community is ops-only, making it easier for our members to do good work and get the job done.

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Directed daily service operations for seven Apple Authorized Service Provider locations throughout Georgia, Florida, and South Carolina. Supervised proper use and handling of consigned Apple inventory. Enrollment configuration and deployment of company fixed assets using Hexnode MDM. Managed workflow and process for large service contracts between AASP and various schools and business. Assist Service Director with timely resolution of internal Helpdesk tickets (Freshdesk).

Greater Atlanta Area

Responsible for daily operations and management of the Simply Mac East Cobb service department.Perform advanced diagnostics and interpret outcomes to guarantee efficient and accurate repairs. Maintain current Apple certifications in order to provide reliable support for all desktop and portable devices. Closely monitor Apple Authorized Service Provider (AASP) metrics to ensure performance is driving positive Customer Satisfaction.

Atlanta Market

Providing guidance and support to all Simply Mac locations in the Atlanta Market, with a focus on boosting performance in the areas of Customer Satisfaction and AASP metrics.

Johns Creek, Ga

Designed and built logo and website for Strong Performance Chiropractic in Alpharetta, GA. Maintained the website by ensuring functionality of forms, links, buttons, and monitoring media loads. Also maintained Search Engine Optimization, keywords, and meta data.

Ihospital Buckhead

Responsible for the day-to-day operations and management at the iHospital Buckhead location. All "Doctors" on staff at iHospital reported directly to me with any issues, concerns, questions and/or suggestions regarding iHospital and our patients. Worked closely with iHospital’s Corporate Office to answer customer service phone calls and emails, organize Mail-In Department inquiries and repairs, and created graphic design content for social media/website.

Atlanta, Ga

Oversee daily store operations, repairs, and modifications. Diagnose and repair all Apple products - iPhone, iPad, iPod, Mac, and Apple Watch. Troubleshoot iOS and Mac OS X software issues. Apple Certified Macintosh Technician, Apple iOS Certified.

Atlanta, Ga

Engage customers with meaningful interactions and present the best repair solutions. Diagnose hardware and software issues for Apple iDevices and iOS while providing iHospital's standard of care.

Editorial, how-to, essay, advice, prediction writer of all things (Apple) iPad for examiner.com/Cleveland

Ford Motor Company - Cleveland, Ohio

My duties as FPO were to conduct daily perimeter patrols of the facility; checking for suspicious vehicles and persons on property and escorting such individuals off property, checking perimeter fences for damage and making sure all gates were locked and secure. Reporting to the Security Site Supervisor regarding any suspicious activities or safety issues. Other duties included but were not limited to; daily, weekly, and monthly checks of various fire suppression / extinguishing equipment (fire hoses, hydrants, and extinguishers). Responding to fire alarms, emergency calls, and escorting local fire and EMS to emergency scenes on property. Enforcing client policies. Monitoring CCTV. Issuing visitor passes. Inspecting vehicles leaving property.

Lyndhurst, Ohio

Apple Certified Trainer at Legacy Village Apple Retail Store. Facilitating learning around Apple products and applications.

Lyndhurst, Ohio

Engaged in meaningful interactions with customers interested in Apple products. Presented complete solutions to those purchasing Mac, iPhone, iPod, AppleTV, software, and more.