• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.• Understand and analyse client requests in line with market demands.• Conduct site visits to evaluate customer needs and recommend suitable fire protection solutions.• Collaborate with the engineering team to customize products according to client specifications.• Prepare and deliver technical presentations to clients, highlighting the benefits and features of fire protection products.• Stay updated with the latest industry standards and product advancements to provide customers with cutting-edge solutions.• Maintain detailed records of sales activities, customer interactions, and project progress using the CRM system.• Lead training sessions for clients on the proper use and maintenance of fire protection systems.• Develop and maintain strong relationships with key stakeholders to enhance customer satisfaction and loyalty.• Coordinate with supply chain and logistics teams to ensure timely delivery of products.

• Provided technical support and guidance to the sales team throughout the sales cycle.• Proposed suitable solutions as per NFPA and UAE Civil Defence Codes.• Conducted hydraulic and flow calculations for water and gas-based systems.• Prepared drawings, estimates, and bids that met specific customer needs.• Prepared technical submittals and compliances as per project specifications and requirements.• Worked collaboratively with sales teams, product management, and production teams.• Implemented value engineering and cost-cutting solutions to meet targeted prices.• Maintained extensive product knowledge of various firefighting equipment/systems.