Megan Wildwood Email and Phone Number
Megan Wildwood work email
- Valid
- Valid
Megan Wildwood personal email
I am a Customer Experience Program Specialist who transforms impersonal B2B or B2C relationships into positive and profitable partnerships. I have a graduate degree in writing, strong emotional intelligence, six years in customer advocacy roles in SaaS companies and eight years in customer service roles prior.
Zipwhip
View- Website:
- zipwhip.com
- Employees:
- 274
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Customer Experience Program SpecialistZipwhip Mar 2020 - Present
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Technical Support Specialist Tier 3 - Customer ExperienceZipwhip Oct 2019 - Mar 2020
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Customer Support SpecialistZipwhip May 2018 - Oct 2019
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Customer Success SpecialistLiquidplanner Sep 2015 - May 2018Greater Seattle AreaI worked with customers via Zendesk to troubleshoot complex issues with their project management software, including understanding analytical equations behind reports and developing custom dashboards. I also wrote blog posts and help guide articles for the customer-facing Help Center. I documented processes to train staff internally. I coordinated with Sales team and Customer Success to use Salesforce to onboard paying customers across dozen of industries with a personal portfolio of up to 20 customers at a time. I also worked with multiple departments (Sales, Product, Engineering, and Customer Success) on quarterly projects to develop and roll out new features. -
Customer Service RepresentativeRecology Cleanscapes Mar 2014 - Sep 2015Greater Seattle AreaI wrote technical documentation utilized by customer service representatives to assist customers. I responded to customer inquiries via email, phone, our website, and social media.
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Content WriterFabien Delapierre Mar 2014 - Jun 2014Seattle, WaI wrote content for language-learning courses utilized by clients to help French speakers learn English.
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TutorVarsity Tutors Nov 2013 - Jun 2014Seattle, WaI worked with clients and families to help develop and achieve their learning goals. I provided regular assessments on my clients' work and progress to their families.
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Online Instructor/Lesson WriterRemilon, Llc Nov 2013 - Mar 2014Seattle, WaI researched and developed high-quality academic content for learning courses.
Megan Wildwood Skills
Megan Wildwood Education Details
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Fiction -
English With A Creative Writing Emphasis
Frequently Asked Questions about Megan Wildwood
What company does Megan Wildwood work for?
Megan Wildwood works for Zipwhip
What is Megan Wildwood's role at the current company?
Megan Wildwood's current role is Customer Experience Program Manager at Zipwhip.
What is Megan Wildwood's email address?
Megan Wildwood's email address is me****@****ges.org
What schools did Megan Wildwood attend?
Megan Wildwood attended Vermont College Of Fine Arts, Western Washington University.
What skills is Megan Wildwood known for?
Megan Wildwood has skills like Editing, Writing, Creative Writing, Copywriting, Teamwork, Microsoft Office, Social Media, Non Fiction, Creative Nonfiction Writing, Highly Self Motivated, Freelance Writing, Html.
Who are Megan Wildwood's colleagues?
Megan Wildwood's colleagues are Jeff Parrish, Alan Capps, Michael Reynolds, Jennifer Kirkeby, Jeffrey Vanderhoeven, Jim Friedlein, Jenni Morts (Powell).
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