Managed a 15+ team developing a large and complex ERP featuring Workforce Management and Fleet Management with integrated features facilitating Lone Workers. Software solution comprises of Web and two associated Mobile Applications (both natively developed on iOS and Android). • Developed strategic plan for software development projects keeping in mind avenues for commercialization of the same by allowing customization of the products to suit business requirements of SMEs.• Identified, designed and and built the current software system from scratch.• Started from zero and setup a software development team (comprising 10+ highly skilled Web & Mobile application developers, designers and QA); Continued to coach and mentor; Conducted performance reviews and staff appraisals while identifying training needs. Conducted code reviews.• Led and Managed full SDLC of multiple projects (two at the most) at the same time and ensured the release of innovative and quality application that provided intuitive user experience through continuous improvements.• Successfully released significant product innovations and enhancements with CI/CD.• Exercised Agile methodology. The Scrum team runs mostly 2 weeks short sprints.• Prepared and executed Agile test cases, executed Unit tests. Executed best practises in integration testing.

Managed a small team developing Web based Software Solutions for variety of industries including Professional Services, Education, IT and Healthcare.

As Head of IT• Identified business requirements and converted to software and system architecture.• Managed full SDLC. Maintained Knowledge Base.• Implemented software reuse extensively to minimise cost of production.• Designed, developed and published a Web based College Information Management System. • Setup and managed a small team of full stack application developers for the project over a period of six months and upon completion continued to maintain and improve the same. As IT Manager• Designed, developed and implemented wired and wireless LAN and support infrastructure.• Centralised all information within the company.• Identified and implemented business process improvements.• Handled negotiations and supplier contracts, which minimised operating cost and increased functionality.• Identified business requirements; Purchased, installed, configured and maintained Microsoft Windows Server 2008 R2 Hyper V, Active Directory, Group Policies, Virtual Desktop, IIS, SQL and WSUS on DELL Server hardware.• Setup an IT Support Team; Recruited and managed a small team consisting of a Systems Administrator and an Admin Support Assistant.

Executed test plans for testing the monitoring and diagnosis of threats and violations of security requirements of the SERENITY (System Engineering for Security and Dependability) Project funded by the European Union. Used Eclipse, Business Process Execution Language (BPEL) and XML.

Key Responsibilities- Supervise, evaluate, plan, design and manage IT resources and network infrastructure of the Institute (about 400 PCs, wired & wireless LAN, multimedia projectors, VGA splitters, audio-visual equipments, network printers).- Provide 1st, 2nd and 3rd line support to staff and students of the Institute.- Member of Technical Evaluation Committees (TEC) to evaluate tenders for the supply, installation and maintenance of IT resources & services, electrical and electronic appliances.- Conduct Consultancy assignments for public and private organisations.- Train participants on structured network cabling, network security (firewall architectures & IP tables), Microsoft & Linux Servers (DNS, DHCP, Mail, Web), network monitoring (ethereal), secure remote access (SSH).- Teach topics on Computer Networking, Databases, Information Systems and Programming for undergraduate level programmes.

- Provide 1st, 2nd and 3rd line support to staff and students of the Institute.- Install and manage LAN and Windows Server with Dial-up to the Internet.- Plan, procure, setup, troubleshoot and maintain desktop PCs, network equipment & accessories and peripheral equipment such as monitors, modems, printers, scanners etc.- Identify and implement data, software and hardware security procedures.