I am a passionate Insurtech/Healthtech enthusiast dedicated to transforming the future of Insurance and Healthtech in Pakistan, with a relentless focus on enhancing customer experiences. My drive lies in creating customer-centric strategies, developing new revenue streams, solving complex problems, and contributing to the overall growth of businesses.Over the past 8+ years, I have immersed myself in the insurance industry, playing a pivotal role in building and scaling the third-party administrator (GBA Services) for Pakistan's largest insurer, State Life Insurance Corporation of Pakistan. As part of this journey, I led Operations and later spearheaded the strategic direction for the entire TPA, particularly focusing on State Life's Bancassurance Portfolio. During my nearly 9 years at GBA, I made significant contributions to our business and the development of our talented workforce.Driven by my desire to make a tangible impact, I transitioned into the dynamic field of healthtech. At Hello Doctor, I was involved in reducing disparities and financial barriers to healthcare access by providing extraordinarily affordable, high-quality healthcare services to individuals regardless of location or time constraints. Within Hello Doctor, I took charge of new business development and partnerships, leveraging my expertise to drive growth and forge strategic alliances.Key strengths that have propelled my success include my proficiency in strategy formulation, market assessment, industry trend analysis, and long-range business planning. I excel in identifying new business and product development opportunities, staying at the forefront of innovation, and leveraging intelligence and analytics to drive informed decision-making.As I continue on this exciting professional journey, I remain committed to fostering positive change and making a lasting impact in the insurance and healthtech sectors. I am eager to connect, collaborate, and contribute to projects that push boundaries and redefine the customer experience. I believe in the power of uniting people through shared interests and goals.Please feel free to explore potential collaborations or discuss how we can work together to shape the future of Insurance and Healthtech in Pakistan.Key strengths:-Strategy, Market Assessment, Industry Trends, and Long Range Business Planning-New Business and Product Development-Innovation, Intelligence, and Analytics
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Founder And CeoEzee InsureKarachi, Pk
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Chief Growth OfficerMentor Health Mar 2024 - PresentPakistan -
Head Of PartnershipsMediq Solutions Jul 2023 - Feb 2024 -
Head Of Partnerships & SalesMediq Smart Healthcare Jun 2023 - Feb 2024PakistanAs the leader of the company's commercial business, my role encompasses driving Partnerships & Sales strategy, overseeing execution, and ensuring revenue growth across various segments. This includes enterprises, the public sector, small and medium businesses, services, developers, and partner communities throughout Pakistan. -
Head Of Partnerships - PakistanHello Doctor May 2022 - May 2023Karāchi, Sindh, PakistanSpearheading New Business Development & Partnerships in-country. -
Head Of Bancassurance (Strategy And New Business Development)Global Bancassurance (Gba) Services Pvt Ltd Apr 2021 - May 2022Karāchi, Sindh, Pakistan -
Manager Operations/Business PlanningGlobal Bancassurance (Gba) Services Pvt Ltd Jan 2021 - Apr 2021Karāchi, Sindh, Pakistan-Oversee the operational aspects of the Bancassurance business i.e. underwriting, claims, finance, and Policy Holder service.-Act as the liaison manager with all Partner Banks and State Life Insurance Corporation of Pakistan on all insurance matters-Develop Channel Specific Strategies and oversee implementation of the same.-Develop Staff to build technical capacity to support the Production Growth and digital transformation in channel management.-Ensure that Distribution & Marketing operations are all compliant with existing local regulations, State Life Insurance Corporation's policies, and procedures.-Building/managing necessary bench-strength to achieve business targets.
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Deputy Manager OperationsGlobal Bancassurance (Gba) Services Pvt Ltd Jan 2020 - Dec 2020Karachi, Pakistan-Responsible for Complete Operations with Special emphasis on Renewals, Statistics / MIS, and coordination with the Eight Partner Banks and State Life Insurance Corporation of Pakistan. -Managing Policy Holder Services section, process monitoring, and compliance.-Proactively initiate regular meetings with key stakeholders to discuss progress, deliverables, issues, and decisions to be made.-Ensuring robust risk management and compliance model for the insurance business across client segments according to local regulations and internal policies.-Monitor operational activities to ensure that they are compliant with local regulations, policies, and procedures.-Ensuring the processing of all relevant documents and queries within prescribed TAT. -Responsible for monthly reconciliation of the Account Statements of State Life Bancassurance Collection Account maintained with the Partner Banks.-Responsible for all necessary reporting as required by the country’s insurance authorities and regulators. -Responsible for preparing Commission Payable Statement for all partner banks for disbursement of Commission.-Formulating Product presentations, necessary training material, and conduct training Pan-Pakistan. (POS System & Life Insurance Products Training)-Amidst of deploying changes IT system in collaboration with IT Team.-Propose/handle the changes/additions in IT system and processes as and when required and ensure its functionalities after proper UAT before executing the same to Live Environment.
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Assistant Manager Operations-BancasuranceGlobal Bancassurance (Gba) Services Pvt Ltd Jan 2016 - Dec 2019Karāchi, Sindh, Pakistan- Effort closely with Ops manager and CEO on day to day operational activities, Manage Policy Issuance section, process monitoring, compliance and services.- Review automatically issued policies, Underwriting and issuance of medically underwritten cases- Supervise new business operation- Handle Client/Partner Banks complaints and resolve the same in quickest possible time. - Investigate and correct errors, following company and customer records. - Facilitate the Partner Banks (United Bank Limited, First Women Bank Limited, Bank Alfalah Limited, NIB Bank, Summit Bank Limited, Samba Bank Limited and National Bank of Pakistan) in achievement of their Bancassurance Sales Target- Checking / scrutiny of documents / reports for accuracy; Reconciliation of various reports for stability; Receiving and logging fault reports (if any) and reporting these to the Insurer- Closely work with front, back office, Sales team and Bank Branches, ensuring that all tasks are in compliance with list of controls defined for these tasks.- Identifies areas of improvement in Individual Life Administration System, and take corrective actions with approval of management- Handling the Agency Setup for Referral Model of Bancassurance - Conduct trainings Pan-Pakistan (POS/Life Insurance Administration System & Life Insurance Products training)
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Operations SupervisorGlobal Bancassurance (Gba) Services Pvt Ltd Apr 2014 - Dec 2015Karāchi, Sindh, Pakistan
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Head Of Finance And AdministrationGrowing Tree School Jul 2017 - Aug 2017KarachiDuties & Responsibilities: Leadership & ManagementFinancial ManagementPersonnel ManagementAdministration ManagementManagement Information and IT
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Mystery ShopperInternational Service Check Jan 2012 - Apr 2014- Visit specific Outlets assigned by the Principals- Check their services like: Quality of Product Staff attitude Quality of Service HygieneSome other duties: Make Purchases Write Reports File Reports -
Branch ManagerMantra Pakistan Jan 2014 - Feb 2014Pakistanmanaging and motivating a team to increase sales and ensure efficiency; managing stock levels and making key decisions about stock control;using information technology to record sales figures, for data analysis and forward planning; dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development; ensuring standards for quality, customer service and health and safety are met; resolving health and safety, legal and security issues; responding to customer complaints and comments; organising special promotions, displays and events;, new initiatives and other pertinent issues; touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market; dealing with sales, as and when required.
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Assistant Manager (Retail)Cambridge Garment Industries Feb 2012 - Jan 2014PakistanSales Team LeadingLiaison with Head Office on day to day issuesOperations behind the counter Preparation of daily sale report Preparation of daily inventory report Cash management Store administration Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Effective store merchandising Maintain customer complaints and ensures solutions.Attend review meetings at HO Make sure that floor running smoothly Deals with daily transaction of petty cashMaintain customer relationship
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Customer Support ExecutiveDts, Inc.222012 Dec 2011 - Feb 2012- Generate Sales- Achieving Targets- Maintain good Relations with international customers.
Nabeel Akhtar Skills
Nabeel Akhtar Education Details
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Economics And Finance -
B.Com
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Institute Of Cost And Management Accountant'S Of PakistanCost And Management Accountancy -
PrivateA
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The American Foundation Cambridge SchoolCommere
Frequently Asked Questions about Nabeel Akhtar
What company does Nabeel Akhtar work for?
Nabeel Akhtar works for Ezee Insure
What is Nabeel Akhtar's role at the current company?
Nabeel Akhtar's current role is Founder and CEO.
What schools did Nabeel Akhtar attend?
Nabeel Akhtar attended Karachi University, Karachi University, Institute Of Cost And Management Accountant's Of Pakistan, Private, The American Foundation Cambridge School.
What are some of Nabeel Akhtar's interests?
Nabeel Akhtar has interest in Education.
What skills is Nabeel Akhtar known for?
Nabeel Akhtar has skills like Bancassurance, Policy Holder Servicing, Customer Service, Leadership, Time Management, Self Confidence, Administration, Management, Report Writing, Event Management, Team Leadership, Leadership Skills.
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2khi.iba.edu.pk, sbp.org.pk -
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Karāchi2gmail.com, techwards.co -
Nabeel Akhtar
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