● To maintain the local area network including all its components.● To provide Level 2/3 support and troubleshooting, identifying and resolving any issue with any end- user device (including, a desktop, laptop, printer, scanner, etc.) being used by a HIMS user at the hospital.● Supported hospital HIMS users in the use of the application.● Followed Standard Operating Procedures (SOPs) to receive and respond to communication in case HIMS is not usable.● Monitoring capacity planning, trending, and the use of system resources.● Run and communicate reports from HIMS as needed and/or requested by PITB or the hospital.● Help with all the applicable activities about the upgrade of HIMS and system upgrades including service packs, patches, hotfixes, and security configurations.● Coordination with PITB headquarters regarding HIMS functionality, issues, or any other item regarding the usage of HIMS at the hospital.● Help with the creation/adjustment of HIMS user rights as needed for any user at the hospital in coordination with hospital management as needed.● Execute security measures in coordination with the organization's security staff.

● According to requirement, management of reports from portals (Dengue, referral, Complaint Management, Hepatitis, and Infection Control Program, Medicine Inventory, Inventory Management, and Roster Management) according to requirements and modifying the Database for efficient reporting in the Hospital.● Coordinating with concerned Focal persons and Head nurses to escalate the issues faced by implementing automation work for Death cases, Seasonal Diseases, Online MLCs, and Health Week Programs.● Supervising the Data Entry Operators working on HIMS.● 24/7 technical support for arranging Video Conferences.● 24/7 technical support for CCTV system.● Installations of Windows, Servers, Integrated Software, and antivirus.● Maintains current knowledge of relevant technology as assigned.● Handle Software, Server, and other Technical Issues.● Provision of supervision of all types of IT intervention at DHQH.● Computer Hardware and software troubleshooting.

I have performed my duties in Federal Govt. Department Pakistan Post under the supervision of different contractor companies. TelcoNet Services Ltd. 17 Oct. 2014 – 30 Apr. 2017 360 Technologies (Pvt.) Ltd. 01 Aug. 2014 – 01 Oct. 2014One2One SolutionZ (Pvt.) Ltd.11 Jul. 2009 – 31 Jul. 2014 Major Responsibilities: ● Coordination with Service Providers for Deployment and Operational Matters.● Fetch reports from the Database according to requirement and modifies the Database for efficient reporting in the Muzaffargarh GPO also at the Multan Region level.● The security of server machines.● The setting up of user accounts and passwords.● Installations of Windows, Servers, Integrated Software, and antivirus.● Maintains current knowledge of relevant technology as assigned.● Handle Software, Server, and other Technical Issues● Installation of software and Hardware troubleshooting● To fix the network faults.● Technical support for staff using the network,● Arranging the Basic Computer Training for Postal employees and Integrated Software Applications for staff.

I have performed my duties in Federal Govt. Department Pakistan Post under the supervision of different contractor companies. TelcoNet Services Ltd. 17 Oct. 2014 – 30 Apr. 2017 360 Technologies (Pvt.) Ltd. 01 Aug. 2014 – 01 Oct. 2014One2One SolutionZ (Pvt.) Ltd.11 Jul. 2009 – 31 Jul. 2014 Major Responsibilities: ● Coordination with Service Providers for Deployment and Operational Matters.● Fetch reports from the Database according to requirement and modifies the Database for efficient reporting in the Muzaffargarh GPO also at the Multan Region level.● The security of server machines.● The setting up of user accounts and passwords.● Installations of Windows, Servers, Integrated Software, and antivirus.● Maintains current knowledge of relevant technology as assigned.● Handle Software, Server, and other Technical Issues● Installation of software and Hardware troubleshooting● To fix the network faults.● Technical support for staff using the network,● Arranging the Basic Computer Training for Postal employees and Integrated Software Applications for staff.

I have performed my duties in Federal Govt. Department Pakistan Post under the supervision of different contractor companies. TelcoNet Services Ltd. 17 Oct. 2014 – 30 Apr. 2017 360 Technologies (Pvt.) Ltd. 01 Aug. 2014 – 01 Oct. 2014One2One SolutionZ (Pvt.) Ltd.11 Jul. 2009 – 31 Jul. 2014 Major Responsibilities: ● Coordination with Service Providers for Deployment and Operational Matters.● Fetch reports from the Database according to requirement and modifies the Database for efficient reporting in the Muzaffargarh GPO also at the Multan Region level.● The security of server machines.● The setting up of user accounts and passwords.● Installations of Windows, Servers, Integrated Software, and antivirus.● Maintains current knowledge of relevant technology as assigned.● Handle Software, Server, and other Technical Issues● Installation of software and Hardware troubleshooting● To fix the network faults.● Technical support for staff using the network,● Arranging the Basic Computer Training for Postal employees and Integrated Software Applications for staff.

● Managing shift and staffing● Supervising the Production Department● Controlling the quality of the product● Organize workflow by assigning responsibilities and preparing schedules● Oversee and coach employees● Ensure the safe use of the equipment and schedule regular maintenance● Submit reports on performance and progress● Identify issues in efficiency and suggest improvements● Train new employees on how to use machinery and follow procedures safely● Enforce strict safety guidelines and company standards