Muhammad Noman Aslam Email & Phone Number

Pakistan, Karachi

• Responsible for Planning, Design, and Implementation of Network Security & and IT Infrastructure.• Ensure IT support 24x7 operation all over Pakistan with more than 72 Locations (20 Diff Cities)• Establish service-level agreements with vendors and negotiate the best services and IT equipment prices.• Responsible/planning/execution of new projects with available technical support staff and resources.• Designing and implementing IT Policies and procedures in order to run smooth operations under Company IT policies.• Implement SAP & and Pulse applications in all Dominos nationwide.• Experience & managing in premises Data Centers, Azure & AWS• Managing CCTV Monitoring of nationwide Domino stores.• Implement a Backup/Failover Strategy for ISPs and Servers for business continuity.• Managing IT Asset Inventory & Procurement• Forecast / Managing IT Budget for Infrastructure.ACHIEVEMENTS: Achieved optimal operations and functioning, Continuous improvement initiatives for existinginfrastructure (MPLS & SD WAD), applications (Pulse & SAP), systems, and software. Recommend and implement IT infrastructure requirements and upgrades to improve overall system performance and ensure high levels of security and data recovery. Coached and mentored a team of Network Engineers and IT Engineers. Conducted training programs to enhance staff technical skills and motivation including network/server administration procedures, virus protection, and security measuresCreated and maintained technical documentation regarding network configuration, network mapping, and service records including IT Service Catalog, Service Level Agreements, and Operational Level Agreements.

Abu Dhabi, United Arab Emirates

• Focusing on company Network Infrastructure and Security. Penetration testing for web and network vulnerabilities. Web: Acunetix, Nmap & SOAPUI Network: Nmap, Wireshark Database: CIS and SCUBA MS OS: winaudit, MBSA, Microsoft’s Security Compliance Manager• Responsible for planning/execution of new projects and system administration utilizing available technical support staff and resources • Responsible for Planning, Design, Implementation Security & IT Infrastructure and Network Monitoring with tools. • MS Exchange, MS office 360, windows Azure.• Responsible for Managing Hyper-V and VMWare, AD, DNS & File Server • Managing Production hosted and Virtual Servers. • Cisco Meraki Firewall with managed Wi-Fi. • Resolve Level 2 and 3 issues in systems and network. • Create and Applied Procedures and Policies as per PCI, ISMS and ISO standards. • Managing Avaya PBX. • Managing Kiosk and HSM devices and machines.

Abu Dhabi, United Arab Emirates

• Responsible for planning/execution of new projects and system administration utilizing available technical support staff and resources.• Site Visits, getting Information from Client and provide network layouts and provide best IT strategy as per environment.• Planning, Design, Implementation, and many things related with IT Infrastructure and IT Management.• Configure AD, DNS, DHCP, WDS, WSUS and File Server with DFS• Installing/Configuring and managing Exchange Server and Google Apps.• Design Network Layouts/Design• Creating Virtual Servers .e.g Virtual Box,VMware (VShpere 5.0. 5.1), Hyper-V • Configuration of CCTV IP & Analog Cameras,DVR, NVR with Webdirection..• Installation and configuration of IP PBX,Zycoo, Elastix, GoAuto Dial, NEC and Panasonic Hybrid• Resolve Level 2 and 3 issues in systems and network.• Configuring & troubleshooting Network peripherals & IP phones.• Wi-Fi Solutions in Large Cofee Shop, resturent, Hotels and Offices with Captive Portal(Guest management) and other firewall Policies • Data Center & Disaster recovery Plans, Backup Plans as per ISMS and ISO standards.• Configuration of Time Attendance/Biometric and Access Control.• Stablishing IP-Sec VPN Tunnels between Head office to Branches.• Provide Incident Report, Root cause analysis, also Weekly and monthly report to clients.• Risk Assessment, Asset Inventory & Incident Management.

Pakistan , Karachi

- Responsible for planning/execution of new projects and system administration utilizing available technical support staff and resources.- Setup and maintaining Voice, Data and VOIP Network of 350 Seats Contact Center.- Providing first level support (create user, create group, etc.) of Alcatel IP Telephony in Sybrid Contact Center.- Resolve Level 2 and 3 issues in systems and network.- Configuring & troubleshooting Network peripherals & IP phones.- Preparing & maintaining the IT infrastructure network plan.- Setup and Administration of MS ISA 2004, 2006 & TMG.- Setup and Administration of centralized Antivirus System of KasperSky.- Setup and Administration of centralized Email Server.- Monitoring Network/System operations and daily check system security and machine performance.- Setup and Administration DVR Floor cameras.- Configured network printers.- Configured access point with MAC filtering security.- Setup and Administration TMS (Time management System (Biometric)) Server and client machines in Karachi, Lahore and Islamabad.- Planning, Design, Implementation, and many things related with IT Infrastructure and IT Management.- Maintain and manage servers in a data center.- Check daily server health check and event's logs.- Ensure daily onsite backup and weekly off site backup.- Maintain and manage Inventory.- Maintain and manage asset logs with floor plans according to operation.- Preparation and implementation of Disaster Recovery Plans (DRPs) for critical services.- Coordination with vendors in order to resolve Warranty claims and other.

Pakistan

- Set up and maintained Voice, Data, and VOIP Network of 350 Seats Call Center.- Providing first-level support (create user, create group, etc.)of Alcatel IP Telephony in Sybrid Contact Center.- Look after and resolve issues in systems and networks.- Creation/deletion of User IDs and Computer Object on Active Directory.- Coordinate with the Network Operation Center for the creation / Deletion of Pilots, Station IDs, and Agent IDs.- Providing technical support to a wide range of users - internal and external users for Lakson Group - Configured and maintain DVR Floor cameras.- Configured network printers.- Configured access point with MAC filtering security.- Look after the TMS (Time Management Server (Biometric)) Server and client machines in Karachi, Lahore, and Islamabad.- Maintained Domino's Pizza Application Primary and Backup Servers.

Pakistan

- Set up and maintain Voice, Data, and VOIP Network of the Call Center.- Providing first-level support (create user, create group, etc.)of Alcatel IP Telephony in Sybrid Contact Center.- Look after and resolve issues in computer hardware and network.- Co-ordinate with Network Operation Center for creation/deletion of User IDs and Computer Object on Active Directory.- Providing support related to software and internet services to all Group Companies of Lakson.- Configured and maintained DVR Floor cameras.- Configured network printers.- Configured access point with MAC filtering security

Pakistan

- Installation and configuration of Active Directory- Managing Terminal Server and Clients.- Providing support for issues related to data base. - Install and maintaining Microsoft ISA Server.- Managing and resolving daily queries related to Mailer Daemon Server.