Michael Burk Email & Phone Number

Dallas, TX, US

San Jose, California, US

• Hired, trained and managed up to 30 hardware and software engineers and contractors in multiple national and international groups, working in house and remotely, on a wide variety of hardware and software products.
• Responsible for scheduling and overseeing execution of all projects within my group. Worked with program management to develop and implement detailed tracking of tasks and earned value using MS Project and Mercury.
• Collaborated with product management and sales to determine the content of each release; led teams developing engineering requirements for each feature ensuring consistency in implementation and user interfaces.
• Worked with SCMG to ensure continued manufacturability of hardware products; dealt with parts obsolescence, DFM issues, redesign of boards, firmware enhancements and test fixtures.
• Member of the team that developed and documented processes required for TL9000 and ISO 2001 certifications. Implemented Agile methods to improve developer efficiency and quality.
• Collaborated with VP of Engineering to prepare an annual team budget for development, contractors, licenses and maintenance. Managed team, contractors, licenses and maintenance to meet final approved budget.

San Jose, California, US

• Managed 30 software engineers and regression testers in maintaining and extending a large Telecommunications Operations Support System (6,000,000+ lines of code). Systems were capable of 100’s of simultaneous automated.
• Used knowledge of UNIX systems (AIX, HP-UX, Solaris, Linux), Perl and Python scripting, ‘C’, ‘C++’, Java, and SQL to lead the development and expansion of the product from TDM testing into DSL, VPN, TLS and VoIP testing.
• Reduced development time on the average module by 30% while increasing reliability and customer satisfaction.

San Jose, California, US

• Developed first inter-program performance test bed to determine bottlenecks and suggest improvements that let customers go from processing 14,000 trouble tickets per day to processing more than 170,000 per day without.
• Managed a team of software engineers and script writers in developing gateways to other vendors’ systems to integrate three OSS products into our customer’s processes.
• Provided domain expertise across all development organizations.

• Created the first department specifically constituted for customer specific test scripting and analysis.
• Worked with software development and product line management to create accurate and targeted requirements.
• Acted as software development liaison in hardware requirements and design reviews.

• Responsible for development schedules and quality of the REACT product line.
• Supervised from 6 to 9 engineers in the development of the new version of the REACT product.
• Developed I/O subsystem used by all products.

• Served as assistant to the Manager of Software Development.
• Ran special projects such as porting of VMS code to UNIX platforms, supported field installation on Army contract.
• Developed several modules of the REACT product.

• Firmware engineer for 3 products, assisted programming for many others.
• Developed real time operating system for firmware products.

M.S., Telecommunications Mgmt.

B.S., Computer Science