Michael Cadena Email & Phone Number

Irvine, Ca, Us

Irvine, California, United States

Irvine, California, United States

Irvine, California, United States

Tasks now includes streamlining processes and effectively leading the sales activities and forecasting of the team. I also develop existing business and new high-level client relationships while performing prospecting activities. I collaborate with internal and external partners from sale through implementation and contract negotiations. With this, I oversee client and internal expectations, understand client needs, and tailor custom solutions through consultative selling.

Irvine, Ca

Irvine, Ca

• Build and maintain long lasting relationships with businesses• Assist businesses in finding solutions to make them more productive and efficient• Educate and excite customers about our innovative business solutions• Prospect, cold-call, and generate new sales leads• Analyze customer needs and present integrated solutions• Utilize sales force automation, prospecting, and funnel management tools• Facilitate completion of customer contracts• Provide follow-up training for new business customers• Generate sales forecast and tracking reports• Attend training to understand company, market, and industry trends

Irvine, Ca

• Educate and excite customers about our innovative business solutions• Prospect, cold-call, and generate new sales leads• Analyze customer needs and present integrated solutions• Utilize sales force automation, prospecting, and funnel management tools• Facilitate completion of customer contracts• Provide follow-up training for new business customers• Generate sales forecast and tracking reports• Attend training to understand company, market, and industry trends

Rancho Santa Margarita, Ca

As a Solutions Manager, I had the opportunity to energize not only our customers at our Retail Stores but also my own sales team! In this role, I fully supported the delivery of the ultimate customer experience by working with my solutions sales team to manage customer wait times, resolve customer issues, and assist with customer transactions as needed. I modeled excellent customer service by demonstrating and holding my team accountable for developing product expertise and providing the highest levels of professionalism and courtesy to all customers. I also managed store merchandise and layout to align with store merchandising plans.As a Solutions Manager I also effectively manage the performance of my team. As such, I was expected to assess and track my teams’ performance, which includes meeting and exceeding assigned quotas, and work with my team to implement development plans for any existing skill gaps. To ensure my team contributed to the growth of a loyal VZW customer base, I provided ongoing development, training, and coaching that inspired and motivated my team. Additionally, I utilized a wide range of people and operational management skills to optimize the customer and employee experience and maintain the health of daily and long-term store functions, including analyzing store staffing needs, providing hiring and promotion decisions, reporting financial and sales status, managing cash and inventory levels, and ensuring that compliance, sales, and retention objectives are met. Ultimately, as a retail leader, my ability to build, motivate, and manage a strong sales team will help keep Verizon Wireless at the forefront of the technology solutions landscape.

Laguna Niguel, Ca

- Analyze customer needs and present value-added solutions- Inspire and excite customers about how our solutions can impact their lives- Ensure that our customers leave our stores with the best solutions for their needs- Deliver the best product set-up and coaching experience possible- Provide our customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions- Attend both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trends- Support daily business operations, including processing customer transactions and auditing cash receipts daily

Mission Viejo, Ca

Santa Ana, Ca