Michael Cadena

Michael Cadena Email and Phone Number

Senior Client Partner @ Verizon Business
Irvine, CA, US
Michael Cadena's Location
Orange, California, United States, United States
Michael Cadena's Contact Details

Michael Cadena personal email

n/a
About Michael Cadena

As an Associate Director at Verizon Business, I lead a high-performing team of sales professionals who deliver tailored solutions to enterprise clients across diverse industries. With over 13 years of experience in the telecommunications sector, I have honed my expertise in lead generation, business development, client success, and strategic partnerships.Throughout my career, I’ve gained deep insights into the unique challenges faced by various industries. Leveraging this knowledge, I’ve helped my customers and partners drive productivity, streamline operations, and reduce costs. My passion for technology and innovation fuels my commitment to uncovering new opportunities that enhance Verizon Business's value proposition and competitive edge.I thrive on collaboration, working closely with internal and external stakeholders to deliver measurable results. Key accomplishments include securing multimillion-dollar contracts with Fortune 500 companies, boosting user retention by 25%, and successfully expanding market share in new regions. I remain dedicated to continuous learning and sharing industry best practices to drive growth and innovation.

Michael Cadena's Current Company Details
Verizon Business

Verizon Business

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Senior Client Partner
Irvine, CA, US
Website:
vzbiz.biz/3M52BFD
Employees:
16517
Michael Cadena Work Experience Details
  • Verizon Business
    Senior Client Partner
    Verizon Business
    Irvine, Ca, Us
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  • Verizon Business
    Associate Director
    Verizon Business Dec 2023 - Present
    Irvine, California, United States
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  • Verizon Business
    Managing Client Partner
    Verizon Business Oct 2022 - Dec 2023
    Irvine, California, United States
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  • Verizon Business
    Client Executive
    Verizon Business Sep 2021 - Oct 2022
    Irvine, California, United States
    Tasks now includes streamlining processes and effectively leading the sales activities and forecasting of the team. I also develop existing business and new high-level client relationships while performing prospecting activities. I collaborate with internal and external partners from sale through implementation and contract negotiations. With this, I oversee client and internal expectations, understand client needs, and tailor custom solutions through consultative selling.
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  • Verizon Business
    Major Account Manager
    Verizon Business Nov 2019 - Sep 2021
    Irvine, Ca
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  • Verizon Business
    Business Account Manager
    Verizon Business Nov 2016 - Nov 2019
    Irvine, Ca
    • Build and maintain long lasting relationships with businesses• Assist businesses in finding solutions to make them more productive and efficient• Educate and excite customers about our innovative business solutions• Prospect, cold-call, and generate new sales leads• Analyze customer needs and present integrated solutions• Utilize sales force automation, prospecting, and funnel management tools• Facilitate completion of customer contracts• Provide follow-up training for new business customers• Generate sales forecast and tracking reports• Attend training to understand company, market, and industry trends
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  • Verizon Business
    Business Account Specialist
    Verizon Business May 2016 - Nov 2016
    Irvine, Ca
    • Educate and excite customers about our innovative business solutions• Prospect, cold-call, and generate new sales leads• Analyze customer needs and present integrated solutions• Utilize sales force automation, prospecting, and funnel management tools• Facilitate completion of customer contracts• Provide follow-up training for new business customers• Generate sales forecast and tracking reports• Attend training to understand company, market, and industry trends
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  • Verizon Wireless
    Solutions Manager
    Verizon Wireless Sep 2015 - May 2016
    Rancho Santa Margarita, Ca
    As a Solutions Manager, I had the opportunity to energize not only our customers at our Retail Stores but also my own sales team! In this role, I fully supported the delivery of the ultimate customer experience by working with my solutions sales team to manage customer wait times, resolve customer issues, and assist with customer transactions as needed. I modeled excellent customer service by demonstrating and holding my team accountable for developing product expertise and providing the highest levels of professionalism and courtesy to all customers. I also managed store merchandise and layout to align with store merchandising plans.As a Solutions Manager I also effectively manage the performance of my team. As such, I was expected to assess and track my teams’ performance, which includes meeting and exceeding assigned quotas, and work with my team to implement development plans for any existing skill gaps. To ensure my team contributed to the growth of a loyal VZW customer base, I provided ongoing development, training, and coaching that inspired and motivated my team. Additionally, I utilized a wide range of people and operational management skills to optimize the customer and employee experience and maintain the health of daily and long-term store functions, including analyzing store staffing needs, providing hiring and promotion decisions, reporting financial and sales status, managing cash and inventory levels, and ensuring that compliance, sales, and retention objectives are met. Ultimately, as a retail leader, my ability to build, motivate, and manage a strong sales team will help keep Verizon Wireless at the forefront of the technology solutions landscape.
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  • Verizon Wireless
    Solutions Specialist
    Verizon Wireless Aug 2014 - Sep 2015
    Laguna Niguel, Ca
    - Analyze customer needs and present value-added solutions- Inspire and excite customers about how our solutions can impact their lives- Ensure that our customers leave our stores with the best solutions for their needs- Deliver the best product set-up and coaching experience possible- Provide our customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions- Attend both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trends- Support daily business operations, including processing customer transactions and auditing cash receipts daily
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  • Diamond Wireless
    Store Manager
    Diamond Wireless Jan 2013 - Aug 2014
    Mission Viejo, Ca
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  • Diamond Wireless
    Assistant Manager
    Diamond Wireless Nov 2011 - Jan 2013
    Santa Ana, Ca
    View

Michael Cadena Skills

Sales Telecommunications Customer Service Account Management Leadership Solution Selling Wireless Sales Management Customer Retention Customer Satisfaction Direct Sales Team Leadership Business Strategy Time Management Wireless Technologies Sales Operations M2m Strategy Training Team Management Customer Experience Sales Process Social Media Mobile Devices 4g

Frequently Asked Questions about Michael Cadena

What company does Michael Cadena work for?

Michael Cadena works for Verizon Business

What is Michael Cadena's role at the current company?

Michael Cadena's current role is Senior Client Partner.

What is Michael Cadena's email address?

Michael Cadena's email address is mi****@****zon.com

What is Michael Cadena's direct phone number?

Michael Cadena's direct phone number is +194939*****

What skills is Michael Cadena known for?

Michael Cadena has skills like Sales, Telecommunications, Customer Service, Account Management, Leadership, Solution Selling, Wireless, Sales Management, Customer Retention, Customer Satisfaction, Direct Sales, Team Leadership.

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