Mon Enriquez Email & Phone Number

Ashfield, New South Wales, Australia

headspace is the National Youth Mental Health Foundation, providing early intervention mental health services to 12-25-year-olds.Some of the responsibilities I held in this role included:- Managing appointment bookings, room allocations, and other administrative day-to-day support - Creating and maintaining accurate electronic medical records for clients. - Conducting quality control checks of client files and relayed feedback for meeting compliance standards to the wider team.- Performing financial management duties: raising requisitions, processing client billing and supplier invoices, reconciling corporate card costs.- Administering and analysing user experience surveys for clients and their families.

Sydney, New South Wales, Australia

Rainbow Families Inc is the peak organisation supporting LGBTQ+ parents and their children. Its purpose is to build a community that fosters resiliency by connecting, supporting and empowering LGBTQ+ parents and their children.In my role as Youth Council Coordinator, I co-created a safe space for young people and kids from families with queer-identifying parents to meet and hang out, to be their authentic selves, have a voice in the community and pursue their needs and dreams.Some of my responsibilities included:- Developing and delivering a calendar of fortnightly activities and events for young people participating in the Youth Council.- Promoting Rainbow Families Inc. services and resources within wider community.- Coordinating event planning: booking venues and catering, managing invite lists, and engaging external facilitators for collaborative opportunities.

Wollongong, New South Wales, Australia

Green Connect is a not-for-profit social enterprise that employs people who are often excluded from the workforce, particularly young people and former refugees, in jobs that help the planet and the community – mainly reducing waste and growing fair food.My key responsibilities as the Staffing Solutions Coordinator are to:- Connect new and existing staff with work and training opportunities that they are interested in developing skills and experience within. - Develop weekly rosters to allocate work opportunities equitably across casual staff pool- Perform administrative tasks for business continuity: invoicing and payroll- Develop and manage systems for the secure and efficient transfer and storage of information within the organisation.- Build and manage positive client, customer, partner and industry relationships

Melbourne, Australia

Valley Youth is a service offered by Moonee Valley City Council for young people aged 12 - 25 years old who live, work, study or recreate in Moonee Valley. As a Youth Worker, I supported staff to deliver a range of services, programs, committees and events for young people to grow their social connections, learn skills, develop confidence and get involved in their local community. In this role, I assisted with preparing and facilitating youth programs such as the FReeZA committee and Rainbow Valley, and made visits out to local high schools to promote Valley Youth services and programs. I also performed administrative tasks which included: agenda writing, minute taking and creating content for social media. I have also performed data collection and analysis for the evaluation of past Valley Youth initiatives.

Melbourne, Victoria, Australia

In this role, I provided administrative support to Unit Managers in their day to day activities, managing diaries, and preparing meeting agendas, slides and minutes. Other key responsibilities in this role included: documenting and managing department purchases to meet financial compliance standards, preparing and circulating internal and external communications on department projects, and organising professional development for staff.

Melbourne, Australia

The Social Research Centre provides the Australian social research community with access to world-class research and evaluation services including research design, survey management, statistical consulting, analytical thinking and qualitative methodologies.As an Interviewer for the SRC, I make outbound calls to engage members of community to participate in telephone surveys for clients including: RSPCA Victoria, The University of Melbourne, Monash University, and the Victorian Department of Education and Training. I accurately relay survey scripts and input data into coding frameworks using Dimensions and Noble dialling software packages. Wherever possible, I work diligently to meet personal KPIs, actively seeking out and actioning feedback on my performance.

I have since leveraged my knowledge of the organisation’s operation and relationships with its schools to articulate and develop its evaluation practices. Following the findings of an external evaluation conducted by the University of Melbourne’s Centre for Program Evaluation, I am part of a team that is currently assessing the understandability and actionability of program content from a student perspective. In this role, I have contributed to the overall design of the evaluation, facilitated stakeholder input from the committee level of the organisation, and have developed and designed student surveys that are accessible, concise and engaging. I have also been involved in relaying the evaluation’s purpose, objectives, and goals to other portfolios within the organisation to ensure buy-in and effective implementation.

Melbourne, Australia

CHASE is an innovative not-for-profit organisation in which mentors partner with secondary schools and community leaders. CHASE works to improve health literacy amongst students in Melbourne's West and North-west through education and mentoring.As Stakeholder Engagement Officer, I was the primary point of contact for two of our participating secondary schools and was responsible for strengthening these partnerships in their delivery of the in-school component of the CHASE program. I regularly liaised with school representatives by phone, email and in-person meetings to facilitate smooth implementation and ensure that their needs and the needs of their students were satisfactorily met by the CHASE program. Within the Engagement team, I worked to provide troubleshooting support to our schools within the rapidly changing school environment, bridging communication between CHASE staff and external stakeholders.

Melbourne, Australia

The UCan2 Program is a partnership between AMES Australia, the Centre for Multicultural Youth and Foundation House which recognises the need to provide additional support for young people who are newly arrived to Australia and from a refugee or migrant background.As a UCan2 volunteer, I contributed to building a safe and welcoming environment for newly arrived young people to practice English and establish social connections by facilitating strengths-based discussions on topics like: work-study-life balance, employability, expanding social networks and supports, and becoming accustomed to life in Melbourne, Australia.

Melbourne, Australia

The Wheeler Centre is Melbourne’s home for smart, passionate and entertaining public talks on every topic. I represent the Wheeler Centre often as the first point of contact for patrons at our events, and am responsible for creating a smooth, safe and enjoyable experience by offering considered customer service and observing health and safety procedures. I scan tickets, control audience traffic and troubleshoot any patron issues during events.

Melbourne, Australia

In fulfilment of my Masters in Public Health degree, I conducted a year-long research project in collaboration with the First 1000 Days Australia (Indigenous Health Equity Unit at the University of Melbourne) and Aboriginal Housing Victoria. The aim of the project was to evaluate the user experience of participants in a training program which upskilled and employed tenants of social housing to become Peer Researchers and conduct a household survey within their community. The findings of this study went on to inform and refine the implementation of ongoing and future iterations of the program. In the lead up to project commencement, I engaged proactively in relationship building activities with key stakeholder organisations and program participants. I prepared and submitted standard project application in human research ethics to the Melbourne School of Population and Global Health Human Ethics Advisory Group and Human Ethics Sub-Committees. I independently organised and facilitated individual in-depth semi-structured interviews and a focus group with program participants and staff to collect qualitative data, which I then performed data analysis on and compiled a written report on my findings.