•Product line management and marketing of residential and commercial lighting and energy management controls. Responsible for product line development, sales growth, product launch, life cycle and supply chain management, strategic market planning, forecasting, pricing decisions and channel development.•Accomplishments include planning and development of a line of universal lighting and energy management devices that resulted in increased sales and placement at major retail and distribution channels.•Created launch and communication campaigns that supported the distribution, retail and OEM sales channels to secure increased market presence and sales.

Product line management and marketing of LED based luminaires for industrial and hazardous locations. Responsible for new product development and launch, strategic market planning, forecasting, pricing decisions and channel development.

Support the sale of LED lighting and power supplies, electronic fluorescent ballasts, magnetic fluorescent ballasts, HID magnetic and electronic ballasts, and new lighting products/systems.Interface with customers to provide technical support in selecting appropriate products that meet the application.Develop literature, product information bulletins, how-to-sell sheets, trade show panels, product literature and sales support materials.Create application notes, demo kits, product displays, spreadsheets, presentations, and training materials to support sales, commercial engineering, and customer visits.Provide new product information, technology updates and applications training to OSI sales force, distributors, OEMS and end users.Manage problem areas and provide technical support to key customers in all quality and applications related issues. Efficiently resolve major field complaints by interfacing between warranty department and the customer.

Responsible for warranty administration, customer service, cost management, and quality improvement. Accomplishments include the integration of warranty systems during company acquisition of Motorola.Responsible for all products procured from assembly plants in China and Germany. Ensured that inspections and audits are conducted on a continuous basis. Proposed and implemented warranty database that improved defective product tracking, analysis and technician output. Coordinated the resolution of all major or repeat quality issues Reduced warranty exposure by 1.5 million dollars in 2002, through a warranty replacement program that involved recycling and repairing defective product for a major national account. As part of the company's ISO 9001 preparation team, created documentation and procedures for the customer service and technical analysis team in order to support the organizations goals.

Provided inside sales and product management support for the power tool switch business channel. Developed a market analysis of the power tool industry as well as a competitive market analysis of the power tool switch industry. Created a database to manage sales accounts, which included project tracking, sales activity, market growth, revenue and profit.

Accomplishments include development of automated production line test system to evaluate function and performance of electronic fluorescent ballasts. Coordinate compliance and safety certification programs. Supported the sale of electronic fluorescent ballasts and control technologies for lighting.

Managed operations of five test facilities with seven direct reports. Responsible for budgeting, invoicing, accounts receivable and capital improvements. Accomplishments include increasing the output of the ballast test facility by fifty percent through process and technology improvement. Proposed and implemented an appliance test facility that provided $300K in first year incremental revenue. Provided consultation and project cost estimates for product evaluation. Represented company at ANSI lamp and ballast sub-committee.

Responsible for electrical and mechanical evaluation of fluorescent and HID ballasts and fixtures.