With over 16 years of experience in the hospitality and nightlife industry, I am a passionate and driven leader who strives to deliver exceptional customer satisfaction and generate profitable event sales. I have a strong background in managing, hiring, and training staff, as well as overseeing the financials and operations of VIP sections at various venues. I am currently the Director of Hospitality and Nightlife at AG Entertainment, a leading entertainment company that offers a diverse portfolio of services and events for high-end clientele.In my current role, I am responsible for ensuring every client that has booked VIP service at any of our venues is given exemplary hospitality and all needs are fulfilled. I also manage the personal and corporate lifestyle projects for our clients, as well as coordinate and facilitate executive meetings and presentations. I leverage my skills in customer satisfaction, sales management, and event planning to create memorable and successful experiences for our customers and partners. I am always looking for new opportunities to expand our network, reach new markets, and innovate our services.