Quality Assurance Specialist
CurrentResponsible for the review of determination letters and case files completed by Grievance and Appeals Clinical and Non-Clinical staff. Ensure compliance with regulatory, accreditation, and reporting requirements for each determination letter and appeal/grievance case completed by the department. Collaborate with the GAU Manager, and GAU Reporting Analyst to identify training opportunities as well as trends to ensure the organization meets contractual/accreditation/regulatory requirements and… Show more Responsible for the review of determination letters and case files completed by Grievance and Appeals Clinical and Non-Clinical staff. Ensure compliance with regulatory, accreditation, and reporting requirements for each determination letter and appeal/grievance case completed by the department. Collaborate with the GAU Manager, and GAU Reporting Analyst to identify training opportunities as well as trends to ensure the organization meets contractual/accreditation/regulatory requirements and organizational goals. Conduct targeted audits to ensure compliance in the work completed by Grievance and Appeals Clinical and Non-Clinical staff. Collaborates with and supports the GAU manager in state, federal, and accreditation audits Show less