• Develop, manage and administer a volunteer outreach program to support county departments including Parks, Libraries, Environmental Resources, Community Corrections and Administration with their day to day work. The volunteer/intern program welcomes over 7,000 volunteers each year who donate 40,000+ hours at an annual value of more than one million dollars. • Identify emerging trends in volunteerism and develop strategic, long-range operational plans for the volunteer program. Continue development of policies and operational procedures as the program expands and evolves. • Serves as Enterprise Administrator for Dakota County's volunteer software system (Better Impact). Manage and maintain data for annual reporting and events. • Design and teach training workshops regarding volunteer management for county and other state/national agencies such as Minnesota Association for Volunteer Administrators (MAVA), Nonprofit Learning Lab, Points of Light and Energize Inc. • Create promotional material for advertising, branding and marketing. Write articles for the county annual newsletter and engages the public in various community events around the Twin Cities metro area. In addition, write public information materials, news releases, bulletins, social media, web postings and newsletters as well as give interviews with media. • Market and recruit on behalf of Dakota County’s volunteer/intern programs at various community and education events throughout the Midwest.• Dakota County Fair Project Manager - Responsible for grounds, facilities, construction, displays, stage presentations, music, and activities in the County Government Building in Farmington, MN which sees a visitor count of over 5,000+ people each year.• Dakota County's volunteer program has won numerous local and national awards including numerous National Association of Counties (NACo) Achievement Awards, the American Business Association Stevie Award, and numerous state and regional acknowledgements.

Managed a successful store that budgeted over one-million dollars in sales yearly with a team of about ten employees. Major Contributions Include:• Helped manage one of the highest-grossing stores in Minnesota • Maintained mid-90’s (out of 100) for customer satisfaction• Met numerous sales goals and was one of the top stores for produce sales nationally• Increased sales steadily by 8-15% monthly• Our store was used as a training store for future managers and supervisors• Store was in good standing with upper-management and regional leaders, used as an example in many company promotions and product trials

I was first brought in to be a consultant and help the store with financial issues. Within one month, I was offered to be the GM of the store and to help the store get back on track. Within a year, I was able to make the store financially stable and keep it from going out of business. Major Contributions Include:• Kept the coffee shop from going out of business• Sales Increased by over 25% • Customer traffic increased by 30%• Slashed waste cost by 92%• Lowered materials cost by 50% without effecting brand quality or service• Obtained highest grossing periods for day, month, and year in 2013• Created and implemented procedures that would continue the financial health and viability of the store along with the creation of multiple strategies for continued sales growth.

At Caribou Coffee, I was responsible for numerous store procedures such as interviewing and hiring staff, ordering products, creating work schedules, and managing the day-to-day activities for the rest of my staff.Major Contributions Include:• Helped manage the third highest-grossing store in Minnesota (over one-million dollars in sales annually)• Maintained low 90’s (out of 100) for customer satisfaction• Met numerous sales goals and was one of the top salespeople in my store• I was promoted from Team Member to Assistant Store Manager in under six months

I held multiple job positions in the summer season for three years including Counselor, Manager of Male Counselors, and Male Staff Supervisor. Major Contributions Include:• Worked closely with the Camp Director in leadership tasks such as discipline, programming, procedure enforcement, and guest satisfaction.• Responsible for promoting and campaigning for the camp in the off-season• Provided leadership for their summer/winter activities

After school program facilitator for at-risk youth servicing ten schools in the Minneapolis and St. Paul school districts. I was responsible for creating programming that was both engaging and impactful for students, mainly through the use of video editing, photography, and special projects such as rocket-making.Major Contributions Include:•Created content for classes that had attendance of 6-15 kids, 1-2 times a week

Lead Producer and Head Anchor of Northwestern's news program, NWC Eagle 7 NewsMajor Contributions Include:• Produced and anchored the first-ever newscast aired to the whole student body during chapel gatherings (2000-2500 students)• Implemented procedures that are still used to this day in the program• Produced the first season of the newly revised Eagle 7 News program• Increased viewership by the student body over 30%