Minhaj Uddin Email & Phone Number

Chattogram, Chittagong Division, Bd

Bangladesh

Bangladesh

* Coordinating and overseeing import operations for inbound shipments, ensuring compliance with relevant regulations and guidelines.* Proficiently handling Inco terms and collaborating with C&F,identifying customs duty tax for smooth clearance of shipments.* Conducting thorough data checks to maintain accuracy and integrity of shipment information.* Establishing effective communication channels with customers, providing prompt updates and addressing inquiries and concerns.* Liaising with airport teams and ground operations to coordinate transportation and delivery processes.* Proactively resolving any issues that may arise during the importation process to minimize delays and improve customer satisfaction.* Efficiently managing and maintaining shipping documents, including bills of lading, commercial invoices, packing lists, and customs paperwork.* Ensuring all shipping documents are accurately processed and filed in accordance with company standards and regulatory requirements.* Recording and updating customer data in the database, including contact information, shipping preferences, and specific requirements.* Collaborating with internal teams to verify and validate customer data, ensuring accuracy and completeness.* Regularly reviewing shipping records and customer data to identify discrepancies and resolve issues promptly.* Providing excellent customer support by addressing inquiries, tracking shipments, and offering timely updates on delivery status.* Working closely with logistics and operations teams to coordinate shipping schedules and meet customer demands effectively.* Continuously seeking opportunities to improve data management processes and contribute to overall operational efficiency.

Bangladesh

* Addressed customer inquiries promptly and professionally, providing comprehensive information and assistance to ensure a positive customer experience.* Effectively processed import paperwork, including bills of lading, customs documents, and other essential paperwork, adhering to regulatory guidelines and company policies.* Conducted meticulous data checks to verify the accuracy and completeness of import-related information, minimizing errors and ensuring smooth operations.* Actively updated and maintained import data in the system, ensuring all records were up-to-date and readily accessible for reference and analysis.* Collaborated with cross-functional teams to resolve any discrepancies or issues related to import data, working towards timely resolutions.* Participated in training programs to enhance knowledge of import operations, customer service, and data management.* Demonstrated a keen eye for detail, consistently maintaining high levels of accuracy in data entry and documentation.* Contributed to process improvement initiatives, suggesting ways to streamline import operations and optimize data management practices.* Showcased a strong commitment to learning and professional growth, staying updated on industry trends and best practices.

Bangladesh

* Assisted in Export documentation which includes LC terms & conditions, Proforma invoices, Commercial Invoices, packing list & bank dealings. Had an adequate idea regarding international commercial terms such as; FOB, CIF, CPT, DAP, FAS, CFR, DAT, DDP. * Assisted in PROCUREMENT & BILL PROCESSING.* Gained sound knowledge regarding RFP, RFQ, CS & NEGOTIATION.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration - Bba, Supply Chain Management-Operations & Accounting

Activities and Societies: * East Delta University Business week 2018, 2019 * Executive Board member for the year 2020-2021 at East Delta.

Secondary School Certificate, Business Studies

Activities and Societies: * Actively participated in humanitarian efforts as a Red Crescent volunteer, providing assistance during.

Higher Secondary School Certificate, Business Studies

Engaged in a college-level Business Case Competition where teams were challenged to analyze real-world business scenarios, develop.