Maja Nikolic Email & Phone Number

Belgrade, Serbia

• Responsible for delivery of the projects and keeping track of operational efficiency:
• Running product roadmap for internal tools development
• Set up Business intelligence department, set up Product KPIs and keep metrics in place. Work with the team on ML task to improve operation efficiency
• Responsible for delivery of the project - Operations and CSS team
• Responsible for overall set up of recruitment and OKR process within the company

Belgrade, Serbia

• Influencing product strategy and direction, defining and prioritizing product requirements, features and functionality, contribute to product roadmaps, recommend product direction
• Driving through delivery of a feature from conception to launch
• Developing and implementing go-to-market plans and working with all departments to execute
• Defining product specifications using clear and consistent user stories with any acceptance criteria or supporting documentation supplied
• Working with engineering teams during the development cycle to ensure the product meets customer requirementsAs company was in startup set up one of my responsibility was to establishing processes across the.

Serbia

• Responsible for the successful and timely execution of patient recruitment projects from startup to finalization. As the first point of contact for our clients (Sponsors and CRO´s), it is my job to establish budgets.
• Successfully defined and delivered both standard and unique project scopes within budget and on time
• Conducted Ongoing analysis of results and lead operational optimization efforts
• Clinical trial site performance management, monitoring and reporting
• Redefined processes, leading to improved efficiencies in operationsAs a part of the software development team my role was to define scope and necessity for the feature development to support business and client needs.
• Conduct ongoing prioritization of the projects and feature development

Belgrade, Serbia

• Portfolio management of terminals (phone, tablets, laptops) in Vip mobile portfolio. All listed terminal in Vip mobile portfolio each quarter are revised and new one are listed according to Vip mobile standards.
• Vendor management: quarterly negotiation of quantities and prices of each model of terminals. Contracts, offers and handling of all supporting documents related to vendors management. Point of contact for Alcatel and HTC
• Manage the end-to-end after sales process. Develop and maintain standard operating procedures, guides, policies, templates and documents for key processes. Develop KPI on group level (Telecom Austria Group) for after.
• Presales activities: responsible for customization of terminals (adjustment of mobile software for Vip mobile network and brand standards of Vip mobile), testing and delivering technical acceptance or bug reporting for.
• Marketing activities related to terminal portfolio: ATL, BTL, special promotion and special events related to terminals Projects:
• SAP pricing development – project owner. Responsible for complete process making and integration between different systems: SAP, Sugar CRM, Knowledge base and business requirements (marketing, sales, legal and finance.

Belgrade, Serbia

• Providing delivery of all Comp&Ben Processes
• Responsible for weekly reports, forecast and business plan for Comp&Ben department
• Revise and redefine all bonus schemes on company level: sales, production, warehouse and administration
• Performance appraisal and monthly/annual bonus delivery
• Point of contact for Expats
• Responsible for supporting and updating a business units on all employee relations matters

Belgrade, Serbia

My role included providing procedures, measurements and all follow up action related to presales and after sales CRM activities. Monthly competition comparison and fleet offer support. Assistant to Lexus brand manager: pricing policy, launch event, exhibition and marketing activities

Msc, Economics Of Science And Innovation, 7.88 / 10 Ects: 60

The Master Program corresponds to a MBA with focus on innovation in science and technology. Join diploma rewarded by University Autonomous.

University Diploma - Faculty Of Economics, Business Study, Marketing Class, 8.3/10 Ects: 244

First 2 years of general training in economics. A goal of the faculty is to create specialist with excellent background in macro and micro.

Chinese Class, 5/5