Niraj Kumar Email & Phone Number

Mississauga, On, Ca

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

·Specialized in requirements gathering and analyzing the same in respective areas. Lead teams in different functional areas by having a good understanding of business reference architecture, business process modeling, and analysis.· Facilitated user forums to understand functional processes, and application gaps and created necessary process workaround· Solution documentation using data flow diagrams, process flow diagrams, use cases, IT solution design documents, functional solution design, and test cases· Designed integrations with all peripheral/edge applications with which application interacts

· Designed solution for migrating client’s global pricing legacy application to cloud (AWS) based digital platform by delivering improved user experiences, covering existing functionalities, and solving current business pain points and challenges.· Understanding the ASIS functionalities and defined future business process· Performed GAP analysis of the existing system and presented the product strategy.Page 2· Authored business requirements Documents, System Requirement Specification (SRS), and System Design Specifications (SDS).· Conducting Design Reviews with BU IT & business stakeholders· Responsible for major deliverables including Screen prototyping, design documents, key metrics· Worked with a group of developers, designing, developing, integrating with restful services, unit testing the components, automating the test cases for continuous integration· Consistently demonstrated Agile processes and principles for effective delivery· Managed Co-Existence of the current and new applications until the sunset of the old application· Worked with the Support Team on the transition of both technical and functional aspects of the application

· Lead application/maintenance support for Client’s ERP system by ensuring coverage and support of all critical service management processes· Responsible to provide project/support work updates and milestones achieved to both the higher management as well as the customer· Managed and performed the business analysis work associated with change requests, projects, and production issues. (Project Management, SDLC, Change Requests.)· Collected metrics and reports on project progress

· Provided application/maintenance support for the Client’s ERP system by ensuring coverage and support of all critical service management processes: Incident Management, Problem Management, Change Management, Application Enhancements· Worked closely with business and other teams to assist in the overall definition of support items and provide quick assistance to meet SLAsResponsible for root cause analysis for the permanent fix and converting the incident tickets into Change requests.· Documented the incident resolutions to the knowledge repository.· Developed/Modified the software codes to meet the business requirements in compliance to coding standards· Test Case/data preparation, execution, and verification of the test results