I am a seasoned professional with over a decade of experience in global supply chain and logistics, complemented by hands-on expertise in sales and marketing particularly within the retail sector. I have delivered impactful results across industries such as Palm Oil, FMCG, Oil & Gas Manufacturing, Automotive, Telecommunications, and Healthcare, at both national and international levels. I hold an MBA in Logistics and Supply Chain from Unitar International University and am currently pursuing a PhD in Transportation and Logistics at the Malaysia Institute of Transport (MITRANS-UiTM).Throughout my career, I have leveraged my expertise in Modern Trade, Logistics, and Supply Chain, along with strategic leadership, to drive success in key areas.1) Strategic Leadership & Business Planning – Guiding long-term business growth through the development of actionable business plans aligned with corporate objectives.2) Budgeting and Financial Forecasting – Managing multimillion-dollar budgets and aligning resource allocation to support financial sustainability and business goals.3) Project Management – Leading complex projects by ensuring timely execution, staying within approved budgets, and delivering results that align with strategic objectives.4) Brand Expansion & Customer Touchpoints – Driving brand growth through targeted strategies that maximize engagement across key customer touchpoints.5) Modern Trade Strategy & Fulfillment – Crafting and executing strategic marketing and fulfillment plans to enhance market penetration and customer satisfaction.6) Designing and implementing innovative solutions to elevate customer experience, driving continuous improvements to achieve and surpass key performance indicators, including NPS, DRS, and CSAT.7) End-to-End Supply Chain Management – Implementing best practices to streamline procurement, production, and distribution processes, enhancing efficiency and operational agility.8) Supply Chain Logistics – Optimizing transportation, warehousing, and inventory management to reduce costs while improving service levels.9) E-commerce Order Processing via API Integration – Delivering seamless, automated order fulfillment solutions that enhance customer experience and scale operations.10) Trade Compliance – Ensuring adherence to international trade regulations to mitigate risks and maintain compliance.11) Served on the BOD steering committee of a family-owned business, contributing to overall performance and strategic direction.Regards,Mohamad Nor Izzuddin Dato' Seri Amaran CMILT(易书丁)