Marissa Mahoney Email & Phone Number

Seattle, Wa, Us

- Work closely with the Director of Scientific Affairs to manage the Foundation's iRecruitCeliac patient recruitment services- Assist with the design, implementation, and management of clinical study recruitment campaigns, including managing relationships with study site coordinators - Assist with the management of iQualifyCeliac, the Foundation's study screening platform, including: writing software specifications, managing quality assurance and user acceptance testing, designing and facilitating training sessions for system users, and serving as point of contact for sponsor, CRO, site coordinator, and patient technical support- Develop research content for various communication vehicles, including email, website, print materials, and social media- Develop screening scripts, train call staff, and conduct screening calls for clinical studies- Assist with the management of iCureCeliac® Patient Registry- Manage client invoicing for the Scientific Affairs department- Manage the Research Awards and Prizes program, including the application and voting software- Serve as the Foundation's Information Security Officer (12/1/23-current) by managing the annual review of the Written Information Security Program and quarterly meetings with the Chief Executive Officer and Chief Information Officer

- Assisted with the design, implementation, and management of clinical study recruitment campaigns- Developed research and advocacy content for various communication vehicles, including email, website, print materials, and social media- Developed screening scripts and conducted screening calls for clinical studies- Assisted with the management of iCureCeliac® Patient Registry- Assisted with the management of iQualifyCeliac, the Foundation's study screening platform, including: writing software specifications, performing quality assurance and user acceptance testing, designing training sessions for system users, and serving as point of contact for sponsor, CRO, site coordinator, and patient technical support- Distributed and tracked client invoices for Foundation recruitment services- Supported the Foundation's Research Awards and Prizes program, including administering research grants and tracking required financial and progress reports

Bellevue, Washington

- Oversaw monthly billing processes for early intervention service providers to ensure accuracy and timeliness- Investigated reasons for insurance claim denials, examining policy terms, claim documentation, and relevant regulations to determine validity- Engaged in strategic negotiations and advocacy efforts with insurance companies to challenge denials and secure coverage for clients - Collaborated with physicians to obtain accurate diagnoses, prescriptions, and referrals- Assembled confidential medical records and facilitated their appropriate release in compliance with privacy regulations

Bellevue, Washington

- Assisted with insurance billing by representing patients and families with various insurance companies- Investigated and resolved insurance claims that were denied or incorrectly processed- Examined explanations of benefits and entered insurance payments into billing software- Coordinated with Family Resource Coordinators to process insurance paperwork for new patients - Supported monthly billing processes for early intervention service providers to ensure accuracy and timeliness - Communicated with physicians to receive and confirm patient diagnoses - Reviewed confidential medical records and facilitated appropriate records releases to insurance companies for coverage purposes- Assisted with front desk as needed by maintaining current knowledge of reception duties and safety procedures

Bellevue, Washington, United States

- Performed administrative, clerical, and reception duties, including: opening/closing, checking clients in for appointments, greeting visitors and notifying staff of guests, answering and routing incoming telephone calls and voice messages to appropriate contacts, maintaining front desk area, processing incoming mail, and updating and maintaining current staff lists and safety information- Provided administrative support to other departments as needed

Santa Barbara, California

- Provided academic advising on coursework requirements for graduation- Worked extensively on the redesign of department website- Created advising tools using Microsoft Excel, PowerPoint, Word, and Adobe Acrobat Pro- Processed confidential student petitions- Coordinated Undergraduate Advisor appointment schedules- Served as interdepartmental liaison for the purpose of evaluating credit eligibility for classes taken abroad- Responsible for reception and administrative tasks in support of Undergraduate Advisors

Santa Barbara, California

- Conducted honors thesis focused on the role of perceived threat on American's attitude toward immigrants- Received UCSB's Undergraduate Research and Creative Activities Grant to support independent research project- Managed weekly schedules and trained research assistants- Interfaced with participants while complying with confidentiality and requirements for human subjects - Gained data coding and statistical analysis experience with R and SPSS- Attended and observed weekly lab meetings for personal research skills development

Santa Barbara, California Area

- Supported general classroom preparation and maintenance - Supervised activity and facilitated meals - Engaged with children in play, encouraged problem solving, and helped children develop autonomy

Santa Barbara, California Area

- Assisted with tasks such as managing payroll, filing, answering phones, inputting and keeping track of tuition payments, and coordinating teaching assistant schedules

Woodland Hills, California

- Supported social media management and engagement, including tracking sponsor deliverables- Created and published website and social media content

Calabasas, California

- “Smart Sell” Winner, August 2016

Santa Barbara, California

- Managed the initiation, onboarding, orientation, and supervision of research assistants

Woodland Hills, California

- Supported social media management and engagement, including tracking sponsor deliverables- Created and published website and social media content

Sherman Oaks, California