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My consulting career has enabled me to navigate and provide full lifecycle solutions for various business and technical environments, cultures, industries and achieve many business objectives. But I now crave full immersion to accompany a company and its people through enhancements that improve performance in the short and long-term. I have been frequently personally requested to lead highly significant and complex initiatives, particularly Smart Grid initiatives within utilities. In fact, I have been told that post-engagement, when new issues would arise, my name came up frequently. “What would Northern do?” was a catchphrase at Enbridge. Consultants are known to make massive changes to workforce and workflow, leaving the company and its people to deal with the aftermath. While I was engaged to consult to companies to help them achieve their business and technical objectives, which does require evolution, I don’t fit the stereotype. I worked directly with clients from conception to sunsetting and replacement with the goal of minimizing change and burden thereof on the workforce. The challenge that I historically rose to was to achieve this while also keeping up with changes in business and technology, lowering carbon footprints, increasing cost savings, and serving consumers better. I look forward to contributing deep utilities expertise as well business and technology insights I learned implementing and integrating successful technology solutions within many Fortune 500 companies since my entry into business and technology through engineering-focused professional service firms 20+ years ago.Project experience: ✓ Smart Grid / AMI✓ Security✓ Compliance✓ Shared Services✓ Cost Reduction✓ Process Automation✓ Customer Service ✓ Utility Operations✓ System Integration✓ Asset Management✓ Work Management✓ Outage Management✓ Workforce Development
Point 2 Point Energy
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Managing DirectorPoint 2 Point Energy Oct 2019 - PresentProviding solution to support business and IT transformations
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Customer Relationship Management ConsultantOhio Northern Solutions Oct 2016 - PresentProviding Consulting Services for Operations related full lifecycle business and IT changes.
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Senior ManagerDeloitte Consulting Aug 2008 - Jun 2016Worldwide, OoWhen I joined Deloitte, the Smart Grid Utility practice was new, though they had been already servicing 60% of the utilities market. I came on to help the new partner develop service offerings, creating intellectual capital, add and nurture internal staff, and win new business, but also to define and refine the processes and procedures that would build a sustainable practice, such as project staffing. This took the practice from 0-$15M in revenue. To further establish Deloitte’s thought leadership in the utilities arena, I co-founded a global internal Center of Excellence to support Smart Grid around the globe, and was frequently presenting and creating collateral on Deloitte’s behalf at large industry events, such as Distributech. To support Deloitte’s delivery methodology, I also taught and certified associates on TOGAF principals. Additionally, I was working for the clients we won, digging right in with Smart Metering projects and Smart Grid planning. Over the years, I worked on meter end points ranging from 10 million to .5 million, and utilized 6 different AMI vendors’ products. Establishing vendor selection procedures, as well as recommending vendors and implementing the technologies were frequent projects both in utilities and Fortune 500 companies.My most recent project was a great example of when change was minimized, because instead of bringing in new technology, what I found at Walmart was that they had duplicate technology capabilities that were not adding value. This discovery created an additional $45M of addressable spend, which I road mapped to help them acquire technologies years in the future that would add greater business value. Clients: 🔹Baltimore Gas & Electric🔹CMS Energy🔹Consumers Energy🔹Enbridge Gas Distribution🔹EnWin Utilities🔹Marathon Petroleum Corporation🔹Ontario Energy Board🔹Potomac Electric Power🔹Pratt & Whitney Canada🔹Puget Sound Energy🔹Tennessee Valley Authority🔹The United Illuminating Company 🔹Walmart -
Principal ConsultantBlack & Veatch May 2007 - Apr 2008Overland Park, Ks, UsBlack & Veatech was a 75+-year old engineering company when they bought 3 boutique management consulting companies to augment its offerings to the utilities market. The management consulting model was foreign to them, so threading these disparate resources into a cohesive, profitable, impactful unit was challenging. RFP responses were taking 50% longer than was conducive to achieve that goal. By creating more effective collateral, streamlining workflow, and on-boarding the division to optimized RFI/RFP procedures, response times dropped dramatically and day-to-day work productivity soared. Clients:🔹Electric Reliability Counsel🔹Hydro One🔹Lubbock Power and Light -
Principal ConsultantIbm Global Services Oct 2002 - May 2007Armonk, New York, Ny, UsMy consulting projects during my time with IBM grew in scope, impact and geography; I found myself consulting to the largest energy providers in North America. As with Deloitte and Black & Veatech, I spearheaded the development of intellectual capital, personally authoring 27 artifacts and delivering RFPs and oral presentations, that led to $23M in revenue, a 43% increase. However, an even greater success during my time at IBM was getting to help a young professional redeem his career and reputation. No one wanted him on their team, so I laid out very clear expectations for a 3-month project that he owned, and let him know that his job was conditional on his success. In the months that followed he rose to the occasion. Upon completion, he was in high demand for project work, but he was running teams for me. He stayed with IBM for another 4-5 years as a solid team contributor. Clients:🔹American Electric Power🔹BMW🔹Cinergy🔹Cook Nuclear🔹Pacific Gas and Electric🔹Southern California Edison International -
Principal ConsultantPricewaterhousecoopers Aug 2000 - Oct 2002GbThe year I joined PwC, we were engaged to implement the largest asset management system in North America for American Electric Power. Six months in, however, I identified some deficiencies in the system that threatened to derail the project and negatively impact stock prices. The client appreciated the intervention, and continued to engage me to lead delivery of an alternate technology. -
Senior Systems EngineerReynolds And Reynolds Oct 1998 - Aug 2000This automotive dealer business was launching a new product on a data warehouse platform that required complex data integration, with which they had little experience or expertise. I was hired to design the deployment process and perform quality assurance testing on the solution architecture. My team developed a cost model for deployment. The new business process included remote training of end customers and reduced issues and cycle times by 50%. Architectural improvements lowered total hardware costs and increased system performance, integration, and reliability. Clients:🔹Auto Nation🔹Bill Heard🔹Ford🔹GM🔹Hendricks Motors🔹Van Tuyl Group
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Senior Systems EngineerLanvision Jun 1996 - Oct 1998Paris, Ile De France, FrThe company had 30X growth in revenue and staff in less than 2 years, but client satisfaction was suffering and deployment costs were rising. As you can imagine, morale was low and turnover was also high. By tiering professional services and implementing a compensation plan for developers that was directly tied to number of bugs, customer satisfaction soared to its highest level in 14 months. Standardized procedures reduced total FTE hours by 47%. Turnover dropped 25%. I was also able to bring costs down and bring the Professional Services organization into the black. Teams and customers were confident and happy. Clients:🔹Albert Einstein Medical Center🔹George Medical Center🔹Memorial Sloan Kettering Medical Center🔹Stanford Medical Center🔹University of Cincinnati Hospital -
Technology ConsultantNcr Dec 1992 - Jun 1996Atlanta, Georgia, UsThe internal support I provided for this company, which offered of one of largest wireless networks in the industry, was very technical and groundbreaking. I performed work that some people may do once in a lifetime, specifically collapse 25 worldwide data centers into 5, rolling out wireless infrastructure, and defining procedures for the technical support organization. -
SergeantUnited States Army National Guard 1984 - 1993Active Duty, Reserve Enlistment, Inactive Ready Reserve
Michael Northern Skills
Michael Northern Education Details
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Capital UniversityManagement Information Systems -
Sinclair Community CollegeBusiness Administration
Frequently Asked Questions about Michael Northern
What company does Michael Northern work for?
Michael Northern works for Point 2 Point Energy
What is Michael Northern's role at the current company?
Michael Northern's current role is Point 2 Point Energy - Solution's to today's Utility Opportunities.
What is Michael Northern's email address?
Michael Northern's email address is mn****@****bal.net
What is Michael Northern's direct phone number?
Michael Northern's direct phone number is +191345*****
What schools did Michael Northern attend?
Michael Northern attended Capital University, Sinclair Community College.
What are some of Michael Northern's interests?
Michael Northern has interest in Enjoying My 3 Kids, Tony Robbins, Or Holidays, Cooking With Whole Foods, Alasdair Fraser/natalie Haas, Events, Design Custom Jewelry, David Perlmutter, Mid West, Skiing.
What skills is Michael Northern known for?
Michael Northern has skills like Integration, Leadership, Solution Architecture, Estimates, Business Process, Business Process Improvement, Enterprise Architecture, Data Center, Program Management, Requirements Analysis, Enterprise Software, Customer Relationship Management.
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