Matthew Silton Email and Phone Number
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Matthew Silton is a Director of Implementations at Relay Payments at Relay Payments. He possess expertise in interviewing skills, talent acquisition, lead generation, spanish speaking, recruiting and 27 more skills. Colleagues describe him as "Matt is one of the best recruiters I have met. He is a tireless advocate for the candidate, and always is on your side- always helping you think of not only the current role, but your career as a whole. Correspondingly his patience, preparation, enthusiasm, and high level of integrity make him an exceptional member of any team!" and "We hired Michael Page and two other firms to fill several Marketing roles I had open at Weemo. One role in particular, Social Evangelist, became problematic as very few candidates met my criteria. Matthew was the only recruiter we worked with that consistently produced qualified candidates for this role. I would strongly recommend him."
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Director Of ImplementationsRelay Payments Jul 2024 - PresentAtlanta, Georgia, Us
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Senior Manager, Customer SuccessSecuritize Oct 2022 - Jul 2024San Francisco, California, Us*Driving efficiency improvements for the customer onboarding function for Transfer Agent Clients by revamping onboarding playbook, kickoff call structures, weekly client check-ins and new customer training*Managing approximately $1.3 Million in ARR for crypto-first companies tokenizing their assets on the Ethereum, Polygon, Avalanche and Algorand blockchain networks *Built broker/dealer dashboard for B/D team to efficiently review TA clients’ viability on the broker-dealer *Upsold multiple accounts, generating tens of thousands of dollars of net new ARR for the Business*Only Members of Customer Success Team to receive Series 7 and Series 63 after management request -
Manager, Customer Onboarding TeamDeel Nov 2021 - Sep 2022San Francisco, California, Us*Founding Manager of Global Onboarding Team at Deel across North America and EMEA, while informing strategy in APAC & LATAM*Scaled team from 4 to 10 onboarding managers and 2 team leads within 6 months of joining*Managed team to successfully onboard $5.95M in ARR worth of enterprise and mid market accounts*Launched onboarding strategy to onboard SMB customers at scale, enabling Sales team to onboard over 3,000 customers -
Implementations Team ManagerCarta Feb 2020 - Nov 2021San Francisco, California, Us*Responsible for managing team of implementations project managers*Work with colleagues in Salt Lake City and Brazil to improve pod structure and implementations process across organization*Collaborate with Operations team to optimize reporting and account review process*Partner with Support team leaders to improve hand-off process to Services team after the implementation process is completed -
Senior Implementations Project ManagerCarta May 2019 - Feb 2020San Francisco, California, Us*Founding member of Fast-Track Implementation team*Implemented over $1 million worth of accounts*Department leader in number of accounts activated
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Implementations Project ManagerCarta Nov 2017 - May 2019San Francisco, California, Us*Part of founding cohort of Salt Lake City Implementations team*Salt Lake City Starter team leader in all-time activations and CSAT score*Served as mentor to successful new hires and developed strong relationships across Sales and Support teams
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Sales Development RepresentativeCarta Apr 2017 - Nov 2017San Francisco, California, Us*First sales development hire across organization*Served as mentor and trainer to new SDR hires*Worked with former VP of Sales to develop company's first outbound prospecting strategy
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Sales Operations And Development ManagerComfy (By Building Robotics) Aug 2015 - Sep 2016Oakland, Ca, Us*Launched Sales Development function at company and built the Sales Development team*Responsible for training, mentoring and scaling the Sales Development Team across the sales organization*Managed Sales Operations (CRM management, sales analytics and reporting and sales tool deployment) for entire Sales, Marketing and Business Development teams -
Corporate Sales And Business DevelopmentTopia Aug 2014 - Aug 2015San Francisco, California, Us*Founding member of Sales Development team and company's San Francisco office*Top worldwide performer 2014 Q3 Q4, 2015 Q1 Q2*Mentored and trained new members of the global Sales Development team*Managed strategic partnerships with third party vendors
Matthew Silton Skills
Matthew Silton Education Details
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Bowdoin CollegeSpanish (Minor)
Frequently Asked Questions about Matthew Silton
What company does Matthew Silton work for?
Matthew Silton works for Relay Payments
What is Matthew Silton's role at the current company?
Matthew Silton's current role is Director of Implementations at Relay Payments.
What is Matthew Silton's email address?
Matthew Silton's email address is ma****@****inc.com
What is Matthew Silton's direct phone number?
Matthew Silton's direct phone number is +151097*****
What schools did Matthew Silton attend?
Matthew Silton attended Bowdoin College.
What skills is Matthew Silton known for?
Matthew Silton has skills like Interviewing Skills, Talent Acquisition, Lead Generation, Spanish Speaking, Recruiting, Sales, New Business Development, Customer Service, Social Media, Management, Motivational Interviewing, Marketing.
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