- Strategize and implement daily plans, optimizing reservations, returns, and available inventory to guide the team effectively.- Proactively handle email communications, ensuring prompt responses and revising old messages for clarity.- Drive customer acquisition initiatives while maintaining strong relationships with existing clients.- Administer budgets, manage accounts, and consistently achieve branch financial goals.- Implement coaching and performance strategies to enhance team results and foster a successful work environment.- Develop and execute business plans, establish policies, and coordinate resources to enhance operational efficiency and maximize resource utilization.- Formulate detailed sales plans and set competitive team goals to meet business targets.

- Facilitated financial inclusion initiatives to support the economic empowerment of beneficiaries.- Managed loan disbursement processes, ensuring compliance with established policies and procedures.- Collaborated with diverse stakeholders to promote financial literacy and awareness.- Contributed to the design and implementation of programs aimed at fostering economic sustainability within refugee communities.

- Executed strategic sales plans to achieve targets, creating new customer relationships and nurturing existing ones.- Monitored and analyzed key performance indicators (KPIs) for national and regional performance forecasting.- Led strategic planning for high-value accounts, ensuring successful plan execution.- Engaged customers to build lasting connections and drive long-term sales.- Planned efficient sales routes to maximize customer outreach and incoming revenue.