Marlene Nunez
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Marlene Nunez Email & Phone Number

Student Success Manager at Purdue Global
Location: Miami, Florida, United States 8 work roles 1 school
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Current company
Role
Student Success Manager
Location
Miami, Florida, United States

Who is Marlene Nunez? Overview

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Marlene Nunez is listed as Student Success Manager at Purdue Global, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Marlene Nunez.

Marlene Nunez previously worked as Customer Service Sr. Supervisor at Starboard Cruise Services and Customer Service and Sales Call Center Manager at Orbitel (Une-Epm). Marlene Nunez holds Bachelor Of Business Administration, Marketing And International Business from Florida International University.

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Email format at Purdue Global

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Purdue Global

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Profile bio

About Marlene Nunez

Over 11 years experience as a Call Center Manager in a Telecommunications Industry, managing a Bilingual fast paced/high volume Customer Service, Sales and Help Desk Operation. Successful in providing a high quality, efficient and cost effective Call Center Operation.Specialties: Experience in relocation of Call Center Operations in Latin America, as well as defining, implementing and managing Call Center Metrics and KPI’s. Extensive experience with initial designing and implementation of Customer Service, Sales and Help Desk Bilingual policies and procedures.

Current workplace

Marlene Nunez's current company

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Purdue Global
Purdue Global
Student Success Manager
Miami, FL, US
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8 roles

Marlene Nunez work experience

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Student Success Manager

Current

Plantation, FL

Jul 2013 - Present

Customer Service And Sales Call Center Manager

Orbitel (Une-Epm)

Miami, FL

Pre-paid long distance service provider in the USA, targeting the Latin American market. Reported to CEO/President.Established new Call Center operation in Colombia to handle Orbitel products and services (70 agents).Frequent travel to Colombia to visit Call Center Operations and monitor operations to comply with KPI’s.Define and manage Product Campaigns &.

Aug 2008 - Nov 2011

Customer Service Manager / Quality Assurance Manager

Americatel Corporation

A long distance service provider in the USA, targeting the Latin American market.; Reported to Customer Service and Sales Director. Transferred Call Center Operations from Miami to overseas Call Centers in Chile and Peru (60 agents). Customer Service Budget Control and Management of Call Center Costs. Managed Customer Service Indicators for inbound calls.

Nov 2000 - Apr 2008

Sales Coordinator

Contributed in the design of a new strategy that helped increase the sales of prepaid products.Managed Sales costs and budget control and updated Distributor contracts.Established relationship with Distributors, defined monthly sales targets and created incentive programs.Processed distributor orders and coordinated shipments of prepaid cards and marketing.

Jul 2000 - Dec 2001

Sales And Marketing Administrator

Canon Latin America

A Japanese market leader distributor for consumer electronics and office equipment in USA and Latin America. Reported to the General Manager Printer Division.Received distributor orders and verified product codes, prices and availability of products.Maintained daily contact with distributors in USA, Latin America and the Caribbean, informed status of.

May 1996 - Jun 2000

Logistics Assistant

Interamericana Transport Industries Inc

A distributor for reliable and well-known German Automobiles in USA and Latin America. Reported to Distribution Supervisor.Provided support to the Distribution Supervisor who managed 60 distributor accounts.Prepared invoices with vehicle pricing and equipment and generated weekly sales and shipment report.Provided customer service to dealers and organized.

Jun 1992 - Apr 1996
1 education record

Marlene Nunez education

FAQ

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What company does Marlene Nunez work for?

Marlene Nunez works for Purdue Global.

What is Marlene Nunez's role at Purdue Global?

Marlene Nunez is listed as Student Success Manager at Purdue Global.

Where is Marlene Nunez based?

Marlene Nunez is based in Miami, Florida, United States while working with Purdue Global.

What companies has Marlene Nunez worked for?

Marlene Nunez has worked for Purdue Global, Starboard Cruise Services, Orbitel (Une-Epm), Americatel Corporation, and Americatel.

How can I contact Marlene Nunez?

You can use AeroLeads to view verified contact signals for Marlene Nunez at Purdue Global, including work email, phone, and LinkedIn data when available.

What schools did Marlene Nunez attend?

Marlene Nunez holds Bachelor Of Business Administration, Marketing And International Business from Florida International University.

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