Marlene Nunez Email & Phone Number
Who is Marlene Nunez? Overview
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Marlene Nunez is listed as Student Success Manager at Purdue Global, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Marlene Nunez.
Marlene Nunez previously worked as Customer Service Sr. Supervisor at Starboard Cruise Services and Customer Service and Sales Call Center Manager at Orbitel (Une-Epm). Marlene Nunez holds Bachelor Of Business Administration, Marketing And International Business from Florida International University.
Email format at Purdue Global
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About Marlene Nunez
Over 11 years experience as a Call Center Manager in a Telecommunications Industry, managing a Bilingual fast paced/high volume Customer Service, Sales and Help Desk Operation. Successful in providing a high quality, efficient and cost effective Call Center Operation.Specialties: Experience in relocation of Call Center Operations in Latin America, as well as defining, implementing and managing Call Center Metrics and KPI’s. Extensive experience with initial designing and implementation of Customer Service, Sales and Help Desk Bilingual policies and procedures.
Marlene Nunez's current company
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Marlene Nunez work experience
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Student Success Manager
Current
Customer Service Sr. Supervisor
Customer Service And Sales Call Center Manager
Pre-paid long distance service provider in the USA, targeting the Latin American market. Reported to CEO/President.Established new Call Center operation in Colombia to handle Orbitel products and services (70 agents).Frequent travel to Colombia to visit Call Center Operations and monitor operations to comply with KPI’s.Define and manage Product Campaigns &.
Customer Service Manager / Quality Assurance Manager
A long distance service provider in the USA, targeting the Latin American market.; Reported to Customer Service and Sales Director. Transferred Call Center Operations from Miami to overseas Call Centers in Chile and Peru (60 agents). Customer Service Budget Control and Management of Call Center Costs. Managed Customer Service Indicators for inbound calls.
Sales Coordinator
Contributed in the design of a new strategy that helped increase the sales of prepaid products.Managed Sales costs and budget control and updated Distributor contracts.Established relationship with Distributors, defined monthly sales targets and created incentive programs.Processed distributor orders and coordinated shipments of prepaid cards and marketing.
Sales And Marketing Administrator
A Japanese market leader distributor for consumer electronics and office equipment in USA and Latin America. Reported to the General Manager Printer Division.Received distributor orders and verified product codes, prices and availability of products.Maintained daily contact with distributors in USA, Latin America and the Caribbean, informed status of.
Logistics Assistant
A distributor for reliable and well-known German Automobiles in USA and Latin America. Reported to Distribution Supervisor.Provided support to the Distribution Supervisor who managed 60 distributor accounts.Prepared invoices with vehicle pricing and equipment and generated weekly sales and shipment report.Provided customer service to dealers and organized.
Marlene Nunez education
Frequently asked questions about Marlene Nunez
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What company does Marlene Nunez work for?
Marlene Nunez works for Purdue Global.
What is Marlene Nunez's role at Purdue Global?
Marlene Nunez is listed as Student Success Manager at Purdue Global.
Where is Marlene Nunez based?
Marlene Nunez is based in Miami, Florida, United States while working with Purdue Global.
What companies has Marlene Nunez worked for?
Marlene Nunez has worked for Purdue Global, Starboard Cruise Services, Orbitel (Une-Epm), Americatel Corporation, and Americatel.
How can I contact Marlene Nunez?
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What schools did Marlene Nunez attend?
Marlene Nunez holds Bachelor Of Business Administration, Marketing And International Business from Florida International University.
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