Project management of custom development for client email needs and coordination of client email campaigns. Establish requirements and develop corresponding quotes, coordinate resources across departments, and follow projects through to completion. Maintain a high level of communication with all project stakeholders. Strive to ensure that all projects complete on time, without errors. Help to establish better business processes that are repeatable and of high quality. Work with the rest of the project management team to help ensure high quality results for the department overall.- Work with internal teams to define each project’s scope, requirements, estimated hours/price, and timeline- Manage all effects of changes to scope or requirements- Manage multiple simultaneous projects, with accountability to prioritize work- Manage and validate capacity plans for Professional Services team- Ensure project goals are met on time- Meet and often exceed client expectations while contributing positively to company goals- Manage risks and issues effectively by anticipating them, avoiding them, or resolving them- Monitor and report project progress to interpersonal teams- Maintain client and project documentation

Started with the company when it was Logic Network Solutions as a receptionist. I worked my way helping in different areas and departments of the business, working with Project Management and in Accounting. Logic Network Solutions became Pointivity.