As a process expert at Provana India Pvt. Ltd, I handle calls and mailbox, verify and update documents, process legal suit files, and take care of client requests and complaints. My role requires strong communication and problem-solving skills.At IMTS Institute, I worked as an Operations Executive in the backend department. I processed admission application forms, maintained student documents, took care of examinations, arranged study materials, and handled student requests and complaints. My attention to detail, organizational skills, and ability to work under tight deadlines.As a customer service executive cum MIS executive at Prologic Web Solutions, I took care of customer relationships, handled customer complaints, maintained records, provided analytical support to the management team, and generated and distributed management reports. My excellent communication skills, customer service skills, and ability to work with data.In terms of education and professional qualifications, I have completed B.A. from CCS University and hold certificates in Microsoft Office, HTML, CSS, JavaScript, and Tally ERP 9 from NIIT.