Quality Control Engineer at Agility Kuwait/ PWC: (Oct 2016 to Present)Monitoring, testing and inspecting products to make sure they meet specified standards. Inspect product materials, mechanics and electrical systems.Responsibilities and duties: • Analyzed business requirements and technical solution documents to get a better understanding of the system from both technical and business perspective. • Prepared test cases based on the project documentation and requirements.• Prepare defects report.• Prepare and report status reports.• Smoke and Regression Testing (Black-Box Testing).• Functional testing.• Acceptance testing.• Integration testing.• End-to-end testing.• Smoke testing.• Create and review installation guide document.• Create and review user manuals document.• Create and review UAT document

Technical Writer at Agility Kuwait/ PWC: (July 2014 to Oct 2016)Technical Writer at Agility Kuwait/ PWC: Technology: Creating User Manuals and Quick Reference, which are provided to client to help them; guide them how to use the system Responsibilities and duties:• Producing high-quality documentation that is appropriate for its intended audience• Working with internal teams on product and documentation requirements• Writing easy-to-understand user interface text, online help and developer guides

Work as Desktop Support in Applying Veterans' Health Information Systems and Technology Architecture (vista) System in Prince Hamzah Hospital which includes providing training to different users such as; (Doctors, Nurses and other employees) Using the system, Troubleshoot new problems.