As an experienced IT Operations Analyst, I specialise in ensuring the smooth functioning of technical operations and IT systems. I have a proven track record in implementing and monitoring the performance and security of enterprise-grade infrastructures.Proficient in data analysis, I draw on my years of experience to identify trends and anomalies and forecast opportunities for optimisation, leading to higher productivity, lower risk, cost savings and process improvement. Highly skilled in translating technical information into easily understandable narratives and working collaboratively with cross-functional teams such as Developers, Test Analysts, Project Managers, System Administrators and external vendors. I am a strong communicator with exceptional problem-solving and analytical skills, excellent attention to detail, and the ability to prioritise multiple projects in a fast-paced environment.