Mo Masud Email and Phone Number
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A proven innovative and transformational thought leader with extensive senior level industry and management consulting experience in the field of information technology, digital experience, analytics, business intelligence, operations, business process redesign, and strategy for the property and casualty, and health insurance industries. I bring a unique ability to combine strategy and technology with a core competency of analytics to help organizations leverage Cloud platforms such as ServiceNow to transform the way employees work and transition to a Digital Workplace.I have over seventeen years of relevant experience serving clients in retail, insurance, financial services, and the public sector. Areas of expertise include: large-scale ServiceNow transformation projects, Cloud Adoption Technology Roadmaps, Organizational Design and Change Management, Big Data and Analytics, and Employee Experience and Digital Workplace. Career HighlightsLed the implementation of over 50 Digital Workplace and Enterprise Service Management projects leveraging the ServiceNow platformStrong practice management skills and demonstrated ability to build and lead a cross-functional team for multiple Big 4 firms.Transformational IT executive for a top 100 regional P&C insurance carrierInnovative and highly eminent thought leader in the field of information technology with an emphasis on cloud adoption, IT modernization, big data and analytics, and digital workplace capabilitiesProven sales and relationship building skills Highly motivated and results driven consultant with a proven track record of executing large-scale projects
Linium Is Now Cognizant - Your Elite Servicenow Partner
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Assistant Vice President - Cloud Infrastructure Services - Servicenow PracticeLinium Is Now Cognizant - Your Elite Servicenow Partner Feb 2021 - PresentAlbany, New York, Us
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Vice President - Advisory ServicesLinium Is Now Cognizant - Your Elite Servicenow Partner Feb 2016 - Jan 2021Albany, New York, UsTransformation leader responsible for delivering consulting services in technology, strategy, business process optimization, digital workplace, advanced analytics, organizational design and organizational change management services to large Fortune 100 clients. Assists clients with solving complex business problems on the ServiceNow platform and has implemented numerous innovative solutions on the ServiceNow platform and other leading SaaS solutions.
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Chief Information OfficerUtica National Insurance Group Jan 2014 - Jan 2016New Hartford, Ny, UsServed as a strategic business advisor and transformational leader bringing innovation and organizational changes to improve strategic execution and customer experience through technology and business process redesign.Career Highlights:• Served as a strategic business advisor to the entire organization introducing the Target Operating Model to align organizational capabilities to better execute on corporate strategies• Established and led the execution of the 360 View of the Customer vision to provide the optimal customer experience across multiple channels allowing agents and policyholders to do business anywhere from any device utilizing various Microsoft, Sitecore and TIBCO technologies• Introduced several process and organizational design improvements to modernize the IT organization, transform a traditional mainframe organization, and improve execution • Addressed local market talent gaps and established technical delivery centers in Columbus, OH and Albany, NY focused on new organizational competencies in Enterprise Architecture, Technical Delivery and Digital Experience• Led several large-scale transformation initiatives including Dynamic CRM, Customer Care, legacy migration, and core policy administration transformation projects utilizing a variety of technologies• Helping drive change within the organization by implement a Matrix Management structure within IT designed to create accountability, reduce expenses and improve execution• Implemented several process efficiencies and vendor management strategies resulting in a $3-million-dollar reduction in expenses within the first 12 months in the role• Successfully led the delivery of more technology projects in the first 12 months on the job than in the prior 3 years through strong leadership, new organizational capabilities, a focus on accountability and new processes that helped the organization realize one of the best financial results in recent years -
Managing Director - Actuarial And Insurance Management Solutions PracticePwc Consulting Jun 2012 - Dec 2014Responsible for all aspects of practice management and business development related to developing a newly formed predictive analytics competency within the Actuarial and Insurance Management Solutions practice.Career Highlights:• Responsible for setting the vision, recruiting, thought leadership, solutions architecture and go-to market strategy for newly formed predictive analytics practice• Generated over $3 million dollars in new sales during the first year of the practice's existence• Led several firm-wide joint business relationships with business rules management, third-party data and software vendors through prior relationships in an effort to enhance firm's predictive analytics capabilities• Leading the R&D efforts for innovative predictive analytics solutions including actuarial analytics data market, telematics for commercial auto and customer loyalty and rewards for the P&C insurance industry• Transformed traditional actuarial functions by leveraging technology and analytics to improve operational efficiencies and business value of core actuarial and analytics solutions• Served as day-to-day engagement project manager for business analytics, predictive modeling and business rules projects for property and casualty insurance and life insurance carriers • Operated in a primary sales capacity on key target accounts in the P&C and Life insurance industry• Built and lead a dedicated cross-functional team of professionals across multiple levels that are focused on delivering innovative analytics solutions for the P&C and Life insurance industry• Leveraged prior client relationships to expand the firm's footprint on new and existing clients in the P&C and Life insurance industry
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Senior Manager - Insurance Risk Management PracticeAccenture Aug 2011 - Jun 2012Dublin 2, IeSenior Manager for a major consulting firm responsible for extending existing capabilities in the capital markets and banking industry combined with developing new capabilities for the insurance industry.Career Highlights:• Worked closely with the Executive Director to develop the sales, talent and delivery plan for Accenture's risk management capabilities for the insurance industry• Developed internal thought leadership and solutions architecture for integrating predictive analytics and risk management to transform traditional Enterprise Risk Management solutions• Served as day-to-day engagement manager for various risk management engagements including: information security, data governance, analytics, risk management data warehousing and regulatory compliance• Served in a primary sales capacity on key target accounts in the P&C and Life insurance industry -
Senior ManagerDeloitte Consulting, Llp Jul 2005 - May 2011Worldwide, OoSenior Manager for a major management consulting firm responsible for developing and leading the technical and business implementation of predictive analytics with a primary focus on the insurance industry.Career Highlights:• Expanded practice capabilities by leading or co-leading the development of several new service offerings that transformed the way the practice delivered predictive analytics solutions for the insurance industry using an end-to-end approach resulting in over $60 million dollars in total revenue• Served as day-to-day engagement manager for several large-scale multi-million-dollar business analytics, predictive modeling and business rules projects for property and casualty insurance carriers resulting in significant ROI for clients• Led the development of a software based solution to enhance the technical implementation of predictive analytics that resulted in $30 million dollars in new sales and vastly improved the way clients integrated predictive analytics within their IT infrastructure and business process• Built and led a dedicated cross-functional team of professionals across multiple levels and disciplines with a winning culture• Served in a primary sales capacity on the majority of the practice’s sales pursuits with one of the highest close rates• Developed strong relationships across all levels of the organizations for the clients served resulting in significant add-on sales and deep client relationships• Cultivated and oversaw the relationships of several business rules management and third-party business partners that were instrumental in the delivery of predictive analytics solutions and service offerings -
Healthcare ConsultingLinium, Llc Sep 2002 - Jun 2005Healthcare Solutions Practice Manager responsible for managing day to day activities of consulting practice related to delivering technical healthcare solutions. Career Highlights:• Developed healthcare technical solutions practice from the ground-up that specialized in software solutions for managed care organizations and hospital networks• Responsible for all aspects for business development, marketing and sales strategy and senior account management• Developed several technical risk management solutions for the second largest public hospital network in the US that significantly improved contracting, medical management and member enrollment processes• Created the vision and oversaw the development of several software solutions and related services designed to improve operational efficiency and quality of care delivered by hospital based managed care organizations
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Manager Health Data AnalysisEmpire Blue Cross Blue Shield Jun 1998 - Jun 2002Responsible for managing day-to-day operations for company-wide health data analysis and reporting related to quality improvement and revenue management. Career Highlights:• Led the development of clinical expert system to manage patient risk and one of the earliest examples of rules based analytics for managing patient care• Oversaw the implementation of the first corporate physician profiling system• Vastly improved the provider review and credentialing process by leveraging information technology to automate various processes• Served as the technical lead on the NCQA accreditation and annual HEDIS reporting process• Led a team of technical professionals responsible for developing predictive analytics solutions for various disease management programs• Implemented business intelligence framework to measure the effectiveness of company’s healthcare management programs
Mo Masud Skills
Mo Masud Education Details
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Rpi Lally School Of ManagementGeneral -
Bronx High School Of Science
Frequently Asked Questions about Mo Masud
What company does Mo Masud work for?
Mo Masud works for Linium Is Now Cognizant - Your Elite Servicenow Partner
What is Mo Masud's role at the current company?
Mo Masud's current role is Assistant Vice President - Cloud Infrastructure Services - ServiceNow Practice at Linium is Now Cognizant - Your Elite ServiceNow Partner.
What is Mo Masud's email address?
Mo Masud's email address is mo****@****nal.com
What is Mo Masud's direct phone number?
Mo Masud's direct phone number is +151822*****
What schools did Mo Masud attend?
Mo Masud attended Rpi Lally School Of Management, Bronx High School Of Science.
What skills is Mo Masud known for?
Mo Masud has skills like Business Intelligence, Predictive Analytics, Strategy, Analytics, Management Consulting, Business Analytics, Consulting, Change Management, Business Transformation, Data Warehousing, Management, Business Process Re Engineering.
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